3 Things to Consider When Writing Your Ambulance Tender Response

Answers to your ambulance tenders FAQ’s

It can seem daunting when writing a response to an ambulance tender. The public sector requires a lot of additional policies and requirements to be in place when tendering. This blog hopes to answer all your FAQ’s to do with ambulance tenders and the NHS Ambulance Service tendering procedure.

What are the UK Ambulance Services?

The UK Ambulance Service is comprised of 10 individual NHS Ambulance Trusts in England:

  • East Midlands Ambulance Service NHS Trust
  • North East Ambulance Service NHS Foundation Trust
  • London Ambulance Service NHS Trust
  • South Western Ambulance NHS Foundation Trust
  • Yorkshire Ambulance Service NHS Trust
  • North West Ambulance Service NHS Trust
  • West Midlands Ambulance Service University NHS Foundation Trust
  • South Central Ambulance NHS Foundation Trust
  • South East Coast Ambulance NHS Foundation Trust
  • East of England Ambulance Service NHS Trust

Then you have the following services covering the rest of the UK:

  • The Welsh Ambulance Services NHS Trust
  • The Scottish Ambulance Service
  • The Northern Ireland Ambulance Service Health and Social Care Trust

The London Ambulance Service alone spends approximately £78 million annually procuring a range of goods and services. They work with a range of public organisations such as:

What are NHS ambulance tenders used for?

The NHS may put ambulance tenders out to procure many goods and services. Their principal areas of spending include:

  • Frontline staff and services

Information technology

  • Desktops and services
  • Communications technology
  • Networks

Fleet and logistics

  • Emergency vehicles
  • Accident damage repairs
  • Fuel

Medical

  • Defibrillators and associated medical equipment
  • Medical gases
  • Medical consumables such as bandages and gloves

Professional services

  • HR recruitment
  • Travel and accommodation
  • Insurance 

What are ambulance tender framework agreements?

Framework agreements and Dynamic Purchasing Systems (DPS) are common ways that the NHS uses to procure ambulance goods and services. Framework agreements are used to appoint multiple suppliers to provide various services and goods. They can run for several years at a time with the possibility of extension. Many frameworks and DPSs will enable you to choose a ‘Lot’. A Lot is used for specific goods, service or location. It enables you to work alongside other service providers on a contract. Businesses are typically able to apply for three Lots. This is as long as you’re able to prove you have the capabilities to fulfil the contract if successful.

3 things to consider when writing your ambulance tender response

  1. Be in keeping with the general standards

An ambulance tender response will likely require you to have certain accreditations, qualifications and policies. These will vary depending on the goods or service being procured. Some examples that could be required are:

  • ISO 9001; 14001; 23001; 27001
  • OHSAS 18001
  • COSHH
  • RMADS
  1. Be the MEAT

Public sector organisations have a responsibility to ensure all public money received is used as resourcefully as possible. Due to this, successful tenders achieve the best value for money and contracts are awarded to the MEAT. MEAT stands for the most economically advantageous tender.

A MEAT means that the buyer is looking at more than just the price. They will be looking at a range of factors which could include:

  • Accessibility
  • Innovation
  • Customer service
  • Technical ability
  • Quality
  • Ability to deliver on time
  • Environmental benefits
  1. Sustainable development

Coinciding with MEAT, sustainable development, also referred to as social value is important for any public sector contract. You must comply with all applicable environmental, social and labour law requirements. The NHS and public sector, in general, take this seriously. As of January 2021, there is a mandatory 10% weighting on social value within all public contacts. Bear in mind 10% is the minimum, some can have a weighting of up to 30%.

This should not be an afterthought when writing your ambulance tender response. You should be including policies that you can actually deliver on and maintain. Social value responses expect you to demonstrate the social, environmental and economic aspects. They want to know you’re committed to aiding things such as:

  • COVID-19 recovery
  • Climate change
  • Reducing waste
  • Paying the Living Wage of all staff and supply chain subcontractors
  • Helping fight economic inequality
  • Creating a diverse and fair workplace
  • Introduce learning opportunities to help fight unemployment

The NHS will be looking to see tender responses that encourage the NHS Long Term Plan and sustainability.

5 tips for responding to an ambulance tender

  1. Read the information for providers and the specification carefully. Always ask clarification questions.
  2. Give a full response. Don’t assume that the buyer knows anything, they can only evaluate what’s written down in your answer.
  3. Focus on answering the questions asked. They can only evaluate what’s relevant. You should demonstrate how you will meet the requirements of the tender.
  4. Be clear on your pricing model and provide full costings.
  5. Before submission, double-check you have signed and returned the declarations.

How can we help?

Once you’ve found the right ambulance tender for your business, we can help you write the response. Our sister company, Hudson Succeed, have 60 years of collective experience of bid writing experience and an 87% success rate. Our Bid Writers can help your business win its next ambulance tender. We offer four bid writing and support packages.

Tender Writing

If you’re interested in a specific ambulance tender you’ve seen why not send it our way? Our Bid Writers will take care of the bid response for you and they’ll even submit it on your behalf. They’ll provide you with a full Tender Writing breakdown.

Tender Mentor

Our Tender Mentor service analyses your tender content, double-checking it for any errors before you submit.

Tender Ready

The Tender Ready package is for those who have never tendered before. We offer a three-stage process that makes sure you have everything in place to tender successfully. This package includes a 12-month subscription to a Discover portal of your choice.

Tender Improvement

If you’ve written an ambulance tender response but aren’t seeing the results you want, Tender Improvement can help. Our Bid Writers will assess your supporting documents and previous tender submissions. They’ll give you some guidance and feedback on how to improve next time.

Where can I find ambulance tenders?

Our Healthcare Tenders portal is home to hundreds of live healthcare contract opportunities, frameworks and DPS’ from across the UK. These can be lucrative opportunities for your business. They are a fine way to secure a pipeline of work for your business.

What makes Healthcare Tenders different?

Good question. A subscription to Healthcare Tenders allows you to view all opportunities from multiple UK portals in one, central, easy-to-navigate place. We don’t rely on often mislabelled CPV codes. Our Opportunity Trackers manually trawl through thousands of sites daily, uploading them via keyword. This means you’ll never miss an opportunity for your business again.

You’re able to filter the results by keyword, budget, location and more. This saves you even more time, allowing you to tailor the results to suit you. You’ll also receive a daily email bulletin straight to your inbox containing all the live tenders found that day.

Here are some recent ambulance tenders that we sourced on our Healthcare Tenders portal:

Tender for the Provision of Frontline Ambulance

States of Jersey – International – Budget: Undisclosed

26-01-2021

Framework Agreement for the Supply of Non-Emergency Patient Ambulance Transport

Birmingham Women’s and Children’s NHS Foundation Trust – West Midlands

Budget: Undisclosed

25-04-2019

Non-Emergency Ambulance Transport Service

Procurement and Logistics Service – Northern Ireland- Budget: £19,620,000

09-01-2019

Specialised Critical Care Ambulance Transport Service for The East Midlands Region

NHS England and NHS Improvement (Specialised Commissioning) – East Midlands

Budget: £12,250,000

14-08-2020

Market Engagement Event For Specialised Critical Care Ambulance Transport Services Related Procurement

NHS Arden and Greater East Midlands Commissioning Support Unit – East Midlands – Budget: Undisclosed

12-02-2020

We source healthcare tenders for the following sub-sectors:

Domiciliary Care Tenders

Medical PPE

Social Care Contracts

Medical Supplies & Consumables

Mental Health Tenders

Supported living Tenders

Medical Equipment Tenders

Book a free live demo today.

Upgrade to Discover Elite

We know how busy you are running your own business. That’s why we want to make life even easier for you with our new Discover Elite packages. This upgraded feature is particularly useful if your business runs across two sectors such as Healthcare and Technology, for example. It helps streamline the tendering process, even more, eliminating the frustrating, time-consuming pre-bid admin aspect of tendering.

The Ultimate Time-Saving Tool

The Ultimate Time-Saving Tool package does what it says on the tin. This package includes:

  • An annual subscription to a maximum of two Discover tender portals of your choice.
  • Up to five bid breakdowns to help you make bid or no-bid
  • A dedicated Account Manager to help track the perfect tender opportunities for your business.
  • Weekly phone calls with your Account Manager to discuss viable tendering opportunities.
  • Public and private buyer portal management. This includes registering, password management, downloading documents and assessing viability based on your bid strategy.
  • Award and pre-market engagement notices monitored on your behalf.

Become a Pre-Bid Master

Become a Pre-Bid Master package includes all the perks above, plus the following two perks:

  • Up to seven breakdowns per month.
  • The development of a bid strategy delivered by a Senior Bid Manager with a minimum of 5 years of experience. It will also be managed by our Global Bid Director.

Contact us for more information.

5 Tips for Writing a Successful Orthodontic Tendering Response

The orthodontic tendering process explained

The majority of orthodontic tendering opportunities are for the public sector, specifically the NHS. The Midlands, North and East of England are the regions where most orthodontic tendering opportunities lie for the NHS.

NHS England commissions orthodontic services in the NHS England Midland and East via managed clinical networks (MCNs). These are slightly different from other NHS services that are procured via NHS procurement hubs.

There are quite a few hoops you must jump through if your business is considering the orthodontic tendering process. They’re there for good reasons, as providing the best patient care should be at the heart of any healthcare procurement.

Orthodontic tendering can seem like a daunting process if you’re new to it. A combination of quality improvement and lower cost agendas can make it difficult. The ever-changing landscape of patient care and clinical skills is tough to keep on top of. Providing trustworthy and safe dental care is unfortunately no longer enough to win.

With that in mind, this blog includes some helpful tips on how to succeed at orthodontic tendering.

Before you even begin you need to read the specification carefully and ask yourself the following:

Does my business meet the minimum economic and financial thresholds? 

Do I have the resources to deliver the goods, works or services that are required?

Do I have the necessary experience and qualifications required?

You should always ask yourself these questions before you begin your tendering response. It’s the ultimate question: to bid or not to bid?  You must establish your answers to these questions before you proceed.

If the answer is no to any of the above, it may not be the right opportunity for your business. If the answer is yes, you should carry on and start planning your response. 

What is the orthodontic tendering process?

PQQ

Typically, the orthodontic tendering process starts when NHS England commissions a pre-qualification questionnaire (PQQ). This is released when they’re looking to procure orthodontic works, goods, or services. A PQQ can also be known as a selection questionnaire (SQ). They are essentially where you provide your company’s information and a box-ticking exercise. You’ll need to confirm non-collusion and establish your environmental and equality and diversity policies.

ITT

If you meet all the minimum criteria at the PQQ stage, you will be then sent an invitation to tender (ITT). This is where the serious work begins. It’s within the ITT that you detail how to plan to carry out and fulfil the contract if you win. The suppliers with the best chance of winning will read the specification, and formulate a response that demonstrates:

“Yes, I can do that, here’s how and here’s the benefit to you if you pick me”.

You have to persuade the buyers into thinking you’re the best business for the job. You must show that you not only meet the service requirements but will deliver:

  • Outstanding quality
  • Improved patient outcomes
  • Value for money

Once you’ve submitted your bid the buyer will then review each one. They will then award the contract to the highest scoring tender response based on both quality and price.

Dynamic Purchasing Systems

Orthodontic tendering opportunities often are presented in Dynamic Purchasing Systems (DPSs). There are also Personal Dental Services Agreements and Pseudo Dynamic Purchasing Systems (PDPS). These are similar to framework agreements that are frequently used within the healthcare sector and the NHS. The main differences are that a business can join at any time, and there’s no limit on numbers of suppliers.

Traditional tendering contracts will be awarded to one supplier. However, DPS’ are multi-supplier agreements that are used when a buyer wants to procure multiple goods or services. Once a business has passed both the PQQ and ITT stages, the buyer will create a shortlist of approved suppliers. Then, for each new project, they will hold a mini competition (or call for competition) with the pre-approved suppliers. Suppliers don’t have to re-do the PQQ stage, saving time they can skip straight to the ITT stage.

Securing a place on a DPS can be a lucrative opportunity for your dental business. They can run for multiple years with the possibility of extensions.

Lots

Orthodontic tenders are often broken down into Lots. Each Lot may be a different service, product or location. They can be defined either by value per Lot, or a defined quantity of UOAs (Units of Orthodontic Activity). Your orthodontic tendering response needs to be Lot-specific and aligned to the number of UOAs. A business is able to bid for multiple Lots. However, you will need to demonstrate that you can fulfil the needs or service of multiple Lots. You will also have to prove that you have the financial stability to undertake the work of multiple Lots.

5 tips for writing successful orthodontic tendering responses:

  1. Have a patient-focused approach

As mentioned above, the NHS has a customer-centred approach. They want to know how you will provide the best patient care while meeting their eligibility criteria. The patent care must be robust, and your quality assurance processes must be watertight.

  1. Evidence is key

Proven evidence is key when submitting a bid in the public sector. Buyers want to be reassured that you have the necessary experience and completed work of similar scope. Often, they’ll require up to three case studies of similar contracts you’ve completed within the last five years. The NHS wants to have concrete evidence that demonstrates you have previously delivered successful services. You may be required to attach testimonials and the contact information of previous clients.

  1. Adhere to best in practice

Your business must demonstrate the uphold best in practice as with any business in the healthcare sector. You must ensure that all aspects of your clinical governance are as robust as possible. For example, you must adhere to:

  • Regulatory standards
  • Clearly defined roles
  • Clinical audits
  • Safeguarding procedures
  • Patient safety
  • Health and safety
  • Complaints procedure
  • Responsibilities and accountabilities
  • Incident reporting procedures
  • Feedback mechanisms
  • Sustainable practice
  • Equality and diversity practices

You should establish the most appropriate governance mechanisms and networks. These could include, but aren’t limited to:

  • NHS England
  • Orthodontic MCN
  • Local Dental Network (LDN)
  • Clinical Commissioning Groups (CCG)
  • Sustainability and Transformation Partnerships (STPs)
  • British Dental Association (BDA)
  • Local Dental Committees (LDC)
  • Local Authority Health and Wellbeing Boards and Scrutiny Commissions
  • Healthwatch
  • British Orthodontic Society
  • Community Dental Services
  1. Have a comprehensive mobilisation plan

Your mobilisation plan needs to demonstrate potential risks and how they are to be mitigated. The NHS is risk-averse so you will have to take the needs of patients into consideration. You must show how you’ve incorporated all the elements into a thorough and comprehensive mobilisation plan. The NHS is focused on sustainability so it’s worth considering how you can factor that in.

  1. The quality of your writing matters

Most UOAs and orthodontic tenders have set prices. This means there’s little room to gain a competitive edge via pricing. This means the quality of your written response matters. You should never assume the buyer knows anything. Leaving room for assumptions can allow for the wrong assumptions to be made. Explain everything clearly and concisely. Leave the overly technical jargon out.

We get that you don’t always have the time to formulate an orthodontic tendering response – writing isn’t everyone’s strong suit. So, we offer bid writing support packages that can help get you on the path to winning your next tender.

Our Bid Writers at sister company, Hudson Succeed, are experts in producing winning bids. They have 60 years of bid writing experience and an 87% success rate. They offer four bid writing services:

Where can I find the right orthodontic tendering opportunities for my business?

Finding the right orthodontic tendering opportunity for your business can take a large chunk out of your day. There are thousands of sites that host tenders across multiple sectors all throughout the UK. It can turn into a full-time job.

Luckily for you, we have a solution that can save you time. Our Healthcare Tenders portal is a tendering platform that hosts hundreds of new healthcare opportunities from across the UK. We don’t reply on mislabelled CPV codes to bring you leads. Instead, our Opportunity Trackers manually search and upload industry relevant tenders to our portal.

You are then able to filter the results via keyword, budget, location and more. This means you get access to all available live tenders that are relevant to your business. 

Below are some past orthodontic tendering opportunities that we sourced on our portal:

Expression of Interest for Specialist Led Orthodontic Services in the Colchester Area, Essex.

NHS Arden and Greater East Midlands Commissioning Support Unit- Eastern- Budget: Undisclosed

Expressions of Interest for the Provision of Orthodontics in Lincolnshire

NHS Arden and Greater East Midlands Commissioning Support Unit- East Midlands- Budget: Undisclosed

Provision of Orthodontic Services North Ceredigion

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)- Wales- Budget: £1,369,922

Supply of Orthodontic Consumables

University Hospitals of North Midlands NHS Trust- West Midlands- Budget: £73,000

We source healthcare business leads for sub-sectors including:

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Where to Find an NHS Tender Portal

Answering 6 FAQs about NHS tender portals and where to find them

You may be wondering where you can find an NHS tender portal if you’re thinking about tendering for business. Don’t waste time scouring various NHS tender portals. You can find all NHS tenders and more on Healthcare Tenders.

  1. Where can you find an NHS tender portal?

When searching for a good NHS tender portal, consider finding a one, central portal that hosts all NHS tendering opportunities. Our Healthcare Tenders portal hosts all NHS tenders as well as other public and private sector opportunities. It takes regular NHS tender portals to the next level.

  1. What makes the best NHS tender portal?

  • No reliance on CPV codes

When looking for a good NHS tender portal, you don’t want to be relying on inaccurate CPV codes. These are often mislabelled, allowing plenty of opportunities to slip through the net. Studies have shown that nearly 30% of CPV codes are tagged inaccurately.

The best NHS tender portals will manually upload any NHS tender opportunities they find. This allows you to see 100% of tenders that are available across the UK.

  • Results you can filter

 NHS tender portals, ideally, will have results that you can filter. Filtering the results by keyword, budget or location, allows you to find the perfect opportunity for your business. NHS tender portals have tenders for multiple services, and not all of them are relevant to your business. Being able to filter results allows you to save time and skip the irrelevant opportunities. 

  • Email alerts

To make finding NHS tender opportunities for your business even easier, Healthcare Tenders sends you daily email alerts. These will include all of the live NHS tendering opportunities uploaded that day, saving you even more time.

  1. What’s published on an NHS tender portal?

You may be wondering what business opportunities are posted to NHS tender portals. The NHS tend to procure a whole wealth of healthcare works, goods and services. It can vary from digital solutions to consumables and care workers to x-ray machines.

Often, there will be opportunities to secure a place on a framework agreement or dynamic purchasing system (DPS). These can be lucrative opportunities for your business, and they can run for years at a time. Securing a place on one of these systems allows you to build experience, safeguarding a reliable income for your business.

  1. What are NHS Framework agreements and DPSs?

Framework agreements are often used to appoint multiple organisations to provide goods or services. The process is similar to an average tender. It will start when the buyer releases a pre-qualification questionnaire (PQQ). This a type of box-ticking exercise showing the buyer that you meet the minimum criteria they need for the contract.

If successful at the PQQ stage, you’ll then receive an invitation to tender (ITT). The buyer will give you the specification that details all the requirements for the work they need. A supplier will formulate a response persuading the buyer that they’re the best company for the job. Once the suppliers have submitted their response, the buyer will review them. Then, the successful applicant will be placed on a list of approved suppliers known as a framework.

Once the buyer has a need to procure other goods or service, they can hold a mini competition. This is when all the approved suppliers create an ITT response. As they’re already on the framework or DPS, they don’t need to complete the PQQ stage again. This saves both the buyer and supplier time, thus streamlining the process.

NHS procurement hubs manage, maintain and develop procurement framework agreements for public sector organisations and the NHS. There are four NHS procurement hubs and one of them is the NHS London Procurement Partnership (NHS LPP). The NHS LPP serves the health community in London and the surrounding areas.

  1. What are the common themes within NHS tenders?

There are some common themes when applying to various NHS tenders. No matter the works, goods or services you’re applying to provide, you’ll need to remember the following.

Case Studies

You will be required to demonstrate relevant case studies of work you have completed to a similar scope. The buyer may ask for up to three examples within the last five years. Remember to keep them relevant and state how you overcame any unexpected challenges. Buyers want to be reassured that you have some experience in delivering a contract.

Qualifications

A buyer will expect you to have certain qualifications and accreditations relevant to your profession. They want to know that you are qualified for the job and have the capabilities to fulfil the contract. The specific qualifications required should be listed in the specification. You want to make sure that your business is aligned with best practice.

Some accreditations that could be relevant are:

  • ISO 9001; 13485; 14001; 27001
  • NVQs (usually level 3 or above)

MEAT

As the NHS is a public sector, as with any public sector organisation the contract is awarded to the MEAT. The MEAT stands for the most economically advantageous tender, meaning the buyer looks at more than just price. The cheapest bid here does not win. The buyer assesses various factors within your quality response. These can include, but are not limited to:

  • Innovation
  • Technical ability
  • Quality
  • Ability to deliver on time
  • Accessibility
  • Proposed design of healthcare solutions
  • Environmental benefits

Each aspect can either be looked at independently by the client, or in a mix with other considerations.

Social Value

It wouldn’t be an NHS tender blog without mentioning the importance of social value within your tender response. The public sector builds upon MEAT by including a compulsory minimum weighting of 10% on social value. This is included within your quality response and, in some cases, can have a weighting of up to 30%.

Social value requires you to consider the environmental, economic and social aspects of the contract. Buyers will expect you to make promises that you can keep. Some examples of social values you could include in your tender response are:

  • How your business supports COVID-19 recovery.
  • The environmental considerations you’re taking to reduce waste and fight climate change.
  • The equal opportunity policies you implement.
  • How you’re tackling economic inequality.
  1. How can I find the right NHS tender for my business?

The ultimate question of to bid or not to bid. You must ask yourself seriously before you consider applying to any tender if the opportunity is right for you. You must read the specification carefully, twice, just to be sure. Then, you must ask yourself the following:

  • Do I have enough experience?
  • Does my business meet the economic and financial threshold?
  • Do I have the time and resources to produce a high-quality submission?
  • Can I actually fulfil the contract if I’m successful?

These four questions should be the foundation of any tender you’re considering applying for. If the answer is no to any of the above, then it’s likely that the tender isn’t suitable for you. There’s no point wasting the time and money applying to an opportunity that isn’t right for your business.

Supply to NHS Portal/NHS Tender Portal

The Institute for Government states the Department for Health and Social Care (DHSC) spent £70 billion on procurement in 2018/19. The vast majority of this is on NHS spending. The NHS accounts for around 80% of all healthcare spending in the UK.

In England, most healthcare goods are bulk purchased centrally and distributed by the NHS Supply Chain. The NHS Supply Chain now manages more than 4.5 million orders a year.

A business can secure a pipeline of work by supplying a product to the NHS via portals. It can be quite a lucrative opportunity if you’re able to supply to the NHS portals.

How has NHS procurement changed since the COVID-19 pandemic?

The DHSC, Public Health England and NHS England are responsible for NHS procurement. Various stems within the NHS and government actually commission NHS contracts for tender. These include Local Clinical Commissioning Groups (CCGs), The Crown Commercial Service (CCS) and the NHS Supply Chain.

Due to the COVID-19 pandemic, NHS England has taken on the CCG’s powers to purchase services. This allows them with a greater ability to support the provision of services across the NHS during the crisis. The CCG are still purchasing services as well.

During this emergency, the government has issued guidance on emergency procurement. This sets out the routes that government bodies can take to gain access to good and services rapidly. This allows for direct awards, for example, meaning there is no competition resulting in accelerated procedures. Therefore, businesses can supply to the NHS without being on a portal.

The NHS uses various procurement hubs to buy goods and services they need. You can apply to supply to the NHS on their portals.

The benefits of working with the NHS Supply Chain

If you’re questioning whether to supply to NHS portals, there can be multiple benefits. The NHS Supply Chain offers benefits to suppliers that no other route to market can provide. For example:

  • Regional distribution centres that have over 9000 stocked lines, allowing for increased Supply Chain resilience.
  • Specialist procurement conversations with suppliers. The Category Tower Service Providers (CTSPs) have buying teams that have specialist knowledge of their product areas.
  • Suppliers are involved in the CTSP development of category and sourcing strategies, which are approved by their cross-functional teams.
  • Reduced point of sales, providing a single route to market for suppliers instead of applying to each trust individually. This is a particular benefit for SMEs, lowering sales and marketing costs.
  • The NHS Supply Chain has a dedicated Supplier Relationship Management (SRM) team that engage regularly with suppliers.
  • A clearer route for innovative products into the NHS Supply Chain. It has better links and offers the opportunity for collaborations with national programmes such as the National Wound Care Strategy.

It isn’t just suppliers that benefit from supplying to NHS portals. NHS trusts also benefit from the NHS Supply Chain. For example:

  • Savings that can be channelled back to frontline services.
  • More time enabled for core clinical activities.
  • Greater NHS clinical involvement in purchasing decisions.
  • More effective introduction of new products, particularly those with a focus on innovation.

What is the supplier code of conduct?

All suppliers for NHS tender portals must adhere to strict laws and ethics standards. It must comply with all laws applicable to its business, particularly for the following:

  • Child Labour
  • Forced Labour
  • Compensation and working hours
  • Discrimination
  • Health and safety
  • Business continuity planning
  • Improper payments/bribery
  • Environment
  • Business partner dialogue
  • Compliance with the supplier code of conduct.

Can SMEs join the NHS Supply Chain?

The UK government has an ongoing initiative to award 33% of all government contracts to SMEs by 2022. This applies to the NHS and they are keen to remove barriers to enable ease of trading with SMEs. Thus, ensuring that all suppliers, no matter their size, have equal and fair access to supply opportunities within the NHS.

The NHS Supply Chain has been structured to simplify the engagement with those who have expertise in their product category. SMEs will benefit from a quicker route for the evaluation of innovative products. These should offer more measurable benefits to patients or the health care system. It must compare and improve routine practice in the UK through HealthTechConnect.

How can I supply to NHS tender portals?

There are a number of actions you can take to learn more about becoming a supplier for the NHS Supply Chain. In order to supply to an NHS tender portal, you must first create an account online. You will be required to create a username and password to log in to your account.

You can also contact the Supplier Relationship Management Team or view the Procurement and Savings Calendar. This calendar will give an overview of contract launch activity, framework renewals and mini competitions all in one place.

Alternatively, you can sign up to our Healthcare Tenders portal. Here, you can find all NHS tendering opportunities and more in one place.

Join Healthcare Tenders

We source healthcare tenders for the following sub-sectors:

Domiciliary Care Tenders

Medical PPE

Social Care Contracts

Medical Supplies & Consumables

Mental Health Tenders

Supported living Tenders

Medical Equipment Tenders

Book a free live demo today.

Upgrade to Discover Elite to save even more time

Discover Elite can help optimise your tendering efforts even when you’re busy! An on-hand Account Manager will carefully consider which tenders are most suitable for your business. They can give you advice on how to supply to the NHS portal. This will help improve your bid success rate and competitor awareness.

The Ultimate Time-Saving Tool includes:

  • An annual subscription to a maximum of two Discover portals of your choice. This option is perfect if your business overlaps two industries such as Healthcare and Technology, for example.
  • Up to five bid breakdowns per month to help you make your bid or no-bid
  • Weekly phone calls with your dedicated Account Manager to discuss viable healthcare leads and tendering opportunities.
  • Award and pre-market engagement notices monitored on your behalf.
  • Public and private buyer portal management including registering, password management, downloading documents and assessing viability based on your bid strategy.

Become a Pre-Bid Master package includes:

  • All of the above.
  • Up to seven tender breakdowns per month.
  • The development of a bid strategy delivered by a Senior Bid Manager with a minimum of 5 years of experience. It will also be managed by our Global Bid Director.

Contact us for more information.

So, now you know more about NHS tender portals and where to find them. You may be wondering how to win an NHS tender. If writing isn’t your strong suit, we can help.

Our sister company, Hudson Succeed, are experts in bid writing. They have 50+ years of bidding experience and an 87% success rate. The team provides four levels of bid writing support to suit all your tendering needs. Whether you’ve never tendered before, or simply need someone to proof your response – they can help.

Tender Writing

If you’ve found an NHS tender you want to go for but don’t know where to start, Tender Writing can help. Just send the specification over and one of our Bid Writers will provide you with a full Tender Writing breakdown. They’ll write the response for you, and even submit it on your behalf!

Tender Mentor

If you need a fresh set of eyes to look over your NHS tender response, Tender Mentor is for you. Our Bid Writers analyse your response, notifying you of any errors before you submit.

Tender Improvement

If you’ve been tendering but aren’t seeing any success the Tender Improvement programme can help. Our Bid Writers will assess your previous tender responses and work with you to develop improved content.

Tender Ready

The Tender Ready package is for those who are completely new to the tendering process. This package offers:

  • An Organisation-wide bid library.
  • Access to Global Bid Directors and Senior Bidding Professionals.
  • Additional Flexible Benefits Options.
  • A 12-month Discover subscription to Healthcare Tenders.

Get in touch to gain further insight into our services and see which opportunities can benefit your business.

The NHS Tendering Process Explained

Everything you need to know about the NHS tendering process

The NHS tendering process can often seem confusing and vast, it can be hard to know where to begin. All public sector tenders are procured via different routes depending on the value of the contract.

Contracts that are lower than the Official Journal of the European Union (OJEU) threshold can be quoted directly. Whereas, if the contract of an NHS tender matches or exceeds the OJEU threshold, it must be procured via tendering. They can also be tendered through local authorities or Clinical Commissioning Groups (CCGs).

Who is responsible for NHS procurement?

In England, the NHS procurement is predominantly split between several organisations:

  • The Department for Health & Social Care (DHSC)

The DHSC is responsible for setting the budget and objective for the NHS. They’re essentially accountable for NHS procurement.

  • NHS England

NHS England is legally independent of the DHSC. It oversees the commissioning of NHS services and sets strategy.

  • Public Health England

Public Health England is an executive agency of DHSC. It’s responsible for dealing with public health emergencies.

Who commissions NHS tenders?

Local Clinical Commissioning Groups

NHS healthcare services are commissioned primarily by local CCGs. Each CCG represents a group of local Primary Care Networks and GP practices. They’re locally based, clinically led NHS bodies that are responsible for procurement and commissioning within their local area. The services commissioned by CCGs account to roughly two-thirds of the total NHS England budget. This was an estimated £79.9 billion in 2019/20.

The Crown Commercial Service

The Crown Commercial Service (CCS) is the UK’s biggest public procurement organisation. They spend over £15 billion a year on commercial solutions for their customers. They cover four broad sectors:

  • Technology – digital future, network services, software & cyber, and technology products and services.
  • Corporate solutions – document management and logistics, financial services, fleet marcomms and research and travel.
  • Buildings – construction, workplace, utilities, and fuel.
  • People – workforce, people services, professional services, and contact centres.

The CCS often teams up with NHS Digital and other NHS stringencies to procure goods/services from various NHS frameworks. Most recently, they teamed up with NHS Digital to add 12 new consultancies to their Digital Capability for Health framework.

The NHS Supply Chain

The NHS Supply Chain are the central body that oversees the procurement of healthcare products for the NHS. They consolidate orders from over 8,000 suppliers for more than 4.5 million orders per year saving both time and money.

What does the NHS buy?

There are three general areas of procurement within the NHS:

  1. Goods

The main goods that are bought by the NHS tendering process are medicines and equipment. They can include:

  • Single purchase capital equipment – such as x-ray machines and beds.
  • Consumables – covering anything from paper towels to bedsheets.
  • Personal protective equipment (PPE).
  1. Services

The services that are procured within the NHS tendering process could be people such as cleaners, doctors, or care works. They could also be put out to solve needs such as long waiting list problems.

  1. Digital

NHS Digital controls IT procurement of software solutions and data systems. The CCS has G-Cloud and the Spark DPS which help the public sector procure IT services. Digital NHS tenders would be put out to procure software solutions to be used in hospitals.

Before you begin, have you got a CQC registration?

If you work within the healthcare industry and provide healthcare services, then you will need to have a QCQ registration. Having this in place before you begin tendering will give you an advantage over those who don’t have it. However, more than that, it can actually be a requirement for some bid proposals.

It is our recommendation that you have a CQC registration in place before you begin. But remember to check through the tender documents to ensure it is not a requirement if you don’t have one.

So, what is a CQC registration?

CQC stands for Care Quality Commission. It is the regulation of primary care amongst healthcare services.

What this means is, that providers of healthcare services must meet essential standards of quality to deliver their services. It also means that the safety and dignity of patients who are receiving these services is respected at all times. Being CQC registered demonstrates that you follow the above criteria and that you are providing exceptional services.

CQC registration can also apply to companies who provide medical equipment, PPE and medical facilities. Having this in place means you are meeting the essential standards of quality. This ensures that the equipment or facilities you are providing are suitable for the intended purpose and are clean. It also ensures that the equipment is maintained and stored correctly.

The 5 stages of the NHS tendering process

  1. PIN

Often commissioners will release an issue of prior information notice (PIN). This is released in advance, warning of their intention to launch an NHS procurement. It can be issued 2 – 12 months in advance of the procurement. Typically, the lead time for a PIN is less than six months. Commissioners may ask potential bidders to make an expression of interest at this stage. This gives suppliers plenty of time to prepare for the bid.

  1. SQ or PQQ

The NHS tendering process often starts with a pre-qualification questionnaire (PQQ) also known as a selection questionnaire (SQ). They are used to establish that the potential supplier is qualified, suitable, and able to deliver the contract. Typically, it’s divided into three sections:

  1. Potential supplier information.
  2. Grounds for exclusion.
  3. Selection questions covering financial standing and technical capacity.

This stage of the tender process is used to filter out any suppliers who cannot deliver the contract. You may be surprised at how often companies will bid for contracts they cannot conduct. This is a waste of their time, resources and money, and it waste’s the buyer’s time too. So, to avoid this, the PQQs/SQs were implemented as time-saving tools.

  1. ITT 

Once a company has passed the PQQ, they will then be given an invitation to tender (ITT). This is a key document that a supplier should pay particular attention to. It specifies how the response should be formed giving word counts. It is also important to remember that each ITT is different. It will provide a breakdown of:

  • The scoring of each question.
  • Procurement timetable.
  • The deadline for clarification questions.
  • Deadline for responses.
  • Contract award date.
  • Service commencement date.

It will also include the contractual documents such as the conditions of the contract and non-collusion statement.

It will also have the service specification and technical questions that are to be answered by the bidder. They’re typically broken up into several sections depending on the services or goods being bought. The word and page counts are strict with answers expected to range from 500 – 2,000-word responses.

Following instructions

It is especially important that you pay close attention to these specifications. Failure to meet them could easily cost you the bid. Does the buyer specify that they want 2,000 words for a response? If so, then give them as close to that as you can. It is no good to give shorter answers than what the buyer has asked for. The same goes for longer responses too. By not meeting the wordcount, you show the buyer that you cannot follow instructions. You also risk giving the impression that you do not know the key elements involved within the response. Make sure your responses are clear and concise to give yourself the best chance of success.

  1. Presentations and interviews

Once submissions have been scored, some bidders may be invited to interview or given the opportunity to do a presentation. Presentations are often required if you are involved with the NHS tendering process for software solutions. Commissioners need to see a demonstration of the solution in real life, before signing off on the contract. This presentation may contribute to a small percentage of your overall marks.

  1. Announcement of winner

Once the preferred bidder has been identified and selected, there is a cooling-off period. This allows unsuccessful bidders to challenge the tendering process if they feel there has been any foul play. The tender outcome will not be publicly announced until after the cooling-off period has been completed.

How the NHS tendering process is evaluated

The NHS tendering process is evaluated on both price and quality. More weighting is typically given to quality – up to 80%. Pricing accounts for the remainder. Within public sector tendering, the most economically advantageous tender (MEAT) will win the contract.

MEAT

The MEAT does not mean the cheapest bid wins – the buyer is looking at more than just the price. The MEAT allows the buyer to award the contract based on aspects of the tender submission. These can include:

  • Accessibility
  • Ability to deliver on time
  • Innovation
  • Customer service
  • Proposed design
  • Technical ability
  • Quality
  • Environmental benefits

Each aspect can be looked at by the client independently, or in a mix with other considerations.

Framework agreements

Healthcare tenders are often procured via frameworks agreements. Frameworks can be used to appoint multiple organisations to provide healthcare services over several years. They are used when the buyer, the NHS, is seeking to secure a supply of goods, works or services. Framework agreements are common within the NHS tendering process.

The process is similar to an average tendering contract. They often start with a PQQ then those who are successful, move onto the ITT. The buyer will issue a notice for suppliers (ITT) where they can submit a tender to provide their services. Once these have been submitted, the buyer can review them. The buyer will then create a list of approved suppliers. These suppliers will then be awarded a place on the NHS framework agreement.

Some frameworks enable you to choose a ‘Lot’. A Lot is often a specific region or service. It allows a business to work alongside other service providers on the contract. Securing a framework contract can be lucrative and place your organisation in good stead for future contracts. For example, the NHS London Procurement Partnership includes live contracts that fall within the following four categories:

  1. Clinical Digital Solutions
  2. Estates, Facilities and Professional Services.
  3. Medicines Optimisation and Pharmacy Procurement
  4. Workforce

Whenever the buyer has a project available, they will contact their list of pre-approved suppliers. They will often hold a mini competition to select a preferred supplier from their list. This makes the NHS tendering process a lot simpler than normal. It saves a lot of time as most information is readily available.

DPS

Dynamic Purchasing Systems (DPS), like framework agreements, can be worth millions of pounds. They can run for multiple years at a time, and you can apply for a DPS any time it’s open.

Where can you find NHS tenders? 

If you think your business would benefit from applying for NHS tenders than Hudson Discover can help you. If you’re wondering how to track live NHS tenders, our Healthcare Tenders portal can help. It’s your one-stop-shop for all NHS tenders including framework agreements and DPS’.

We have 11 sector-specific portals available, so whatever your industry, we have tenders available for you.

How to write a winning NHS bid

We know how important it is to be successful with your tenders. So, we have provided some useful tips on how you should approach your NHS bid.

1. Read the ITT carefully

As we mentioned earlier, it is crucial to pay very close attention to the ITT. This is to ensure you do not miss any important information. This could cost you the bid if you are not prepared. So, always break down the tender to make sure you know exactly what you’re doing.

2. Make sure you can deliver the contract

There is nothing worse than wasting valuable time, money, and resources. As we have touched on earlier in this blog, some suppliers bid for contracts they cannot deliver. This is why so many buyers now use PQQs. So, check your accreditations before you begin a bid. Make sure you can deliver the contract confidently.

3. Include case studies

You need to reassure the buyer that you can deliver the contract successfully. The best way to do this is to use case studies. These are examples of previous work you have completed. They should be relevant to the bid you are tendering for. By showing off your previous success, the buyer will have more confidence in your abilities.

4. Leave out irrelevant information

We will repeat this point until we are blue in the face, because it is such an important point. A buyer does not want to know about irrelevant information of experience. So, make sure that your bid focuses on the necessary details, and not a ton of waffle.

5. Show that you monitor performance

It can be an asset to show that you focus on continuous development and performance monitoring. This shows that you are dedicated to the development of you and your team’s skills.

6. Answering scenario-based questions

When responding to an NHS tender, there may be scenario-based questions you have to answer. By answering scenario-based questions, the buyer can see how you will respond in certain situations. Looking at what procedures you have in place and how you adapt. It is a great way for the buyer to learn about the supplier’s values, ethical standards and thought process. But also, what your priorities are.

Here are two examples of the types of questions you could see within a bid response:

Scenario 1: For a supported living contract

Your support workers have noted a young person, placed at your service, is regularly making excuses to stay out of the placement. The young person is respectful, polite, and gentle to the support workers and to other tenants. The support worker has also noted that the young person is bringing expensive gifts back with them when they do come home. For example, new clothes, a smart phone, and they have a lot of excess cash.

What are the identified concerns and how will you safeguard the young person and address the issues?

Scenario 2: For a care contract

Betty has end-stage dementia and has been cared for a number of years in her own home. She requires all care and is nursed in bed. Betty has an Advance Care Plan and a ‘Do Not Attempt to Resuscitate (DNAR)’ recommendation in place, written and witnessed prior to her losing mental capacity. Betty’s wish is to die in her own home, although her daughters do not agree with this decision. Neither daughter lives with Betty. 

Betty’s GP has made a number of anticipatory medications available within the house and there is an associated current drug chart in situ. 

Over the past week, your staff have reported that Betty appears a bit more frail but still appears comfortable. A member of your staff has visited this morning and Betty appears distressed and unsettled, is crying in pain upon movement, and is cold to touch but appears flushed in the face. The night Carer reports that Betty has been like this all night.

What action would your staff take?

To help you answer these types of questions, here are four tips to follow:

    1. Have a methodical approach, demonstrating your logic and critical thinking to the hypothetical situation.
    2. Draw on experience and showcase when you successfully managed something similar in the past.
    3. Be factual. Although the question is hypothetical, it is important to think critically. Approach the question as if it was really happening to give a better response.
    4. Add value and show your innovative methods.

3 benefits of winning an NHS bid

There can be plenty of advantages from winning an NHS contract. The NHS actively seeks suppliers across a range of industries. So, this is great for businesses who are aiming to see their company grow and succeed.

  1. NHS contracts tend to be long-term, so they provide regular and consistent work for your company. This is always a benefit for companies and business planning.
  2. By securing an NHS contract, you are opening yourself up to more opportunities in the future. When tendering, you can use case studies from your NHS contract. This will definitely give you an edge over some competitors. You’ll stand even more of a chance with other public sector organisations. You can also build more contacts for potential jobs.
  3. The payment terms for NHS contracts are a maximum of 30-days, due to the governments prompt payment policy. This is one element that makes NHS tenders so appealing.

What makes our Healthcare Tenders portal different?

There are a few things that allow our Discover division and Healthcare Tenders to stand out amongst the crowd. For example, we don’t use CPV codes. Our Opportunity Trackers manually scour hundreds of portals every day and upload them to our portal. With a subscription to Healthcare Tenders, you can view all opportunities from all UK portals in one, central, easy-to-navigate place.

You’ll receive a daily email bulletin straight to your inbox, containing all NHS tenders found that day.

Here are some recent NHS tenders that were sourced on our Healthcare Tenders portal:

Alternative Provider Medical Service — Windermere and Bowness Medical Practice

NHS England and NHS Improvement North West- North West- Budget: Undisclosed

Devon CCG – Primary Medical Services in Sherford (ITT)

NHS SCW CSU- South West- Budget: £819,700

Forensic Medical Services (Children’s and Archway)

NHS Greater Glasgow and Clyde- Scotland- Budget: Undisclosed

Emergency Medical Service (Response) Roster Reviews

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)- Wales- Budget: Undisclosed

General Medical Services (17J)

NHS Highland- Scotland- Budget: £300,000

We source healthcare tenders for the following sub-sectors:

Domiciliary Care Tenders – Discover tenders seeking suppliers to provide nursing services, home care, GP services, residential care, and supported living. To help you understand the types of contracts you could bid on, here is a past example of a domiciliary care contract:

New Domiciliary Care Package

Durham County Council – North East – Budget: Undisclosed

Medical PPE – Discover tenders for the provision of personal protective equipment within the medical industry. PPE contracts can range from masks and gown to supply, to hand sanitising stations. Here is an example of the a past tender we have sourced on Healthcare Tenders for PPE:

Supply of PPE, Work Wear and Associated Services

Forth Valley College – Scotland – Budget: Undisclosed

Social Care Contracts – Discover tender opportunities for assessment services, accommodation support, social workers and care services, homelessness support, and fostering and adoption services. Looking for social care contracts? Here is just one example of the types of social care contracts you can source on Healthcare Tenders. This is a past tender we have found for our clients:

Provision of Educational Occupational Therapy

The London Borough of Merton – London – £2,560,000

Medical Supplies & Consumables – Discover opportunities to tender for the supply of healthcare and medical supplies. There is always a need for the supply of medical supplies and consumables. These are items that in some cases, can only have a one-time used. Therefore, need replenishing more often. You will also find that these contracts can be issued by buyers un-related to the healthcare industry. For example, the contract below:

First Aid Supplies       

West Yorkshire Police – Yorkshire and Humber – £50,000

Mental Health Tenders – Discover buyers seeking to establish contracts involving mental health services, wellbeing support, and counselling and therapy. When it comes to mental health contracts, there are so many opportunities available that you can bid on. From community mental health programmes to school children mental health. Here is just one example of the type of contract you can source on Healthcare Tenders:

Prevention & Promotion Fund for Better Mental Health: Every Mind Matters Campaign

The Borough Council of Bolton – North West – Budget: Undisclosed

Supported living Tenders – Discover bids for supported living services to ensure those involved can retain their independence within their own home. Looking to find the right supported living tender for your business? Here is an example of a past tender we have sourced on Healthcare Tenders. This can give you a better understanding of the types of tenders you can find.

Supported Housing Services for Complex Needs

North of the Royal Borough of Kensington & Chelsea – London – £8,400,000

Medical Equipment Tenders – Discover contracts for the provision of various medical equipment. Medical equipment tenders can range from specialist equipment to general medical equipment used every day. There are so many opportunities you may not be aware of. Here is a past example we have sourced on Healthcare Tenders:

Provision of Laboratory Equipment

The University of Central Lancashire – North West – £180,000

Book a free live demo today.

If you are struggling with the NHS tendering process – our sister company, Hudson Succeed, can help. Our Bid Writers have over 50 years of bidding experience and an 87% success rate. We offer four bid writing packages:

Tender Mentor support

Our Tender Mentor service is for businesses who want to ensure the bid they’ve produced is the best it possibly can be.

It’s for businesses who want to train their internal team – real time, whilst working on a live bid. This allows us to critique the document whilst mentoring your team on how to constantly improve their content to meet buyer requirements.

The service allows for an external guide and review service. We will mark your bid as a buyer would in advance of a submission deadline.  This allows you to eliminate any mistakes and generally improve the final response.

Tender Mentor ensures that you never submit a bid with content errors or grammatical mistakes.

Small oversights such as this can greatly affect your overall bid result. Buyers often see mistakes as an insight into your attitude towards your work and a way to assess your attention to detail.

So often we have seen businesses fall at the final hurdle due to seemingly small human errors. This is why Tender Mentor was created.

During this service, our consultants will review the bid that you have already written. We will suggest areas that could be improved and highlight mistakes to be corrected.

After both parties have agreed that the bid is completely error-free, you can submit the tender with confidence.

You can discover more about our Tender Mentor support here.

Tender Writing services

Our Tender Writing service is for businesses who either don’t know how to tender, don’t have any Bid Writing capabilities in house, or those who need support to cover sick leave or maternity cover.

Do you need support with a one-off bid? Are you trying to apply to a framework? Do you have time to digest and respond to a lengthy specification?

Our Tender Writing service was created to help you submit a winning bid without sacrificing other business commitments.

Once you have found a contract that you want to deliver, our team will immediately begin by breaking down the specification. The breakdown will then be presented to you, detailing time scales and any resources we may require from you. As a tender writing company, we believe in full transparency between our team and our clients. We achieve this by outlining the full body of work at this initial stage.

As soon as the work is agreed by both parties, we will immediately commence writing your bid response.

Want to know more about our Tender Writing service? You can find more information here.

The Tender Improvement Package

Our Tender Improvement programme supports businesses who are bidding for work but not seeing any success.

We understand tendering is time consuming, so investing important resources into the production of bids, without seeing a return is frustrating. We know that the tendering process can be both complicated and time-consuming, especially if you don’t have dedicated resources in-house.

During the Tender Improvement package, our team will work with you to review and improve your recent tender responses.

As well as this, we will also recreate your company policies, procedures, and case studies, ensuring your brand is used correctly throughout.

Our team of Bid Management and Bid Design professionals will ensure that you complete the programme with winning bid response templates and impressive corporate literature.

Continuing to make, what are often the same mistakes will leave you and your team demotivated.  Our team of qualified Bid Writers can show you where you’re going wrong, re-organise your bid library and offer knowledgeable guidance on how to get you across the finish line first.

This one-to-one support is tailored to you and your needs and allows your business to succeed when tendering.

If you want to learn more about Tender Improvement services, you find information here.

Tender Ready programme

Our Tender Ready programme helps businesses to understand how to respond to public and private sector tenders.

Over the last decade, we’ve developed robust procedures that assist and support businesses of all sizes, ensuring time spent on responding to bids is not wasted.

We believe success comes from exceptional preparation and taking an expert approach to bid submissions. Tender Ready allows you to do just that.  Our tender consultants will work with you to thoroughly prepare and identify your sweet spot, based on experience, knowledge, and service offering. Ensuring you see a quick return.

Our Tender Ready services were designed to make the procurement process fairer and more accessible.

We recognised that tenders were often only awarded to larger companies, with impressive and branded corporate literature in place.

The Tender Ready programme was created to ensure that businesses of all sizes could compete.

During the Tender Ready service, our team will create professional policies, procedures, and case studies in your company branding.

If you already have this content, we will review everything carefully to ensure that nothing is missed.

This service also helps businesses who are new to tendering with terminology and industry knowledge. Our team will advise on your company’s best qualities, and which tenders you should be bidding for.

It doesn’t end there!

Upon completion of the service, we will also offer to write your next bid on your behalf. However, if you would prefer to put your new skills and corporate literature portfolio into practice, we will guide you through your next two tenders.

If you want to prepare your tender documents effectively and ensure you deliver results, then Tender Ready is perfect for you. You can find out more about it here.

Why you should choose us

We understand that there is an enormous level of trust required when asking us to create content that represents your company. This is why we always work to reassure our clients that your business is in safe hands. We do this with proven statistics and demonstrating that we are always moving up. Most recently this was validated by our increased success rate, from 83% in 2018 to 87% in 2019 and we don’t plan to stop there.

Our consultants never claim to be experts in any one sector. We are experts in writing winning bids. Recently, we have worked with clients in industries including domiciliary care, supported living, medical products and social care to name a few.

Find recent testimonials to see what our clients have to say about their experience with our team.

Get in touch to find out more information about our bid management consultancy services.

Let us help you to help others.

Now is the time for Healthcare Tenders.

What is the NHS London Procurement Partnership?

Everything you need to know about the NHS London Procurement Partnership

The NHS London Procurement Partnership (NHS LPP) is one of four national procurement hubs across the UK.

The NHS London Procurement Partnership serves the health community in London and the surrounding areas. Their services extend across the mental health, community and acute sectors, clinical commissioning and primary care.

What makes the NHS LLP unique is that they are collectively owned by all their members, not just one organisation. This allows their members to have equal status and input into their vision, products, structure and services. They have a number of membership forums and the governance of a member-led Steering Board.

The NHS London Procurement Partnership has the same priorities as the regional and national agendas. This includes the:

  • NHS Long Term Plan
  • Integrated Care Systems
  • Procurement Target Operating Model

The four NHS procurement hubs are:

  • NHS Commercial Solutions
  • NHS North of England Commercial Procurement Collaborative
  • East of England NHS Collaborative Procurement Hub
  • NHS London Procurement Hub

NHS London Procurement Partnership members have access to framework agreements developed by each of the above.

What is a framework agreement?

Now that is all cleared up, you might be wondering what a framework agreement actually is. Healthcare services/goods are often procured through framework agreements. Frameworks are used to appoint multiple organisations to provide healthcare services/goods, sometimes over several years.

Some frameworks enable you to choose a ‘Lot’. A ‘Lot’ is often a specific service or region and enables you to work alongside other service providers on a contract. If you secure a place on a framework, it can place your organisation in good stead for future contracts. It can also secure you a steady income over the contract period.

NHS London Procurement Partnership framework agreements:

The NHS LPP manages, maintains and develops procurement framework agreements for the NHS and other public sector organisations.

Every hospital and GP within the procurement hub region will be a member of the procurement hub. The members are the customers, and the ones procuring the goods or services from the suppliers on the framework. They all agree to procure from these central hubs.

Suppliers who wish to join the framework will need to complete a pre-qualifying questionnaire (PQQ). Once they have passed the PQQ, they will then receive the invitation to tender (ITT).

However, completing the ITT doesn’t guarantee you work.

Some frameworks may award work to all successful suppliers, whereas others may then undergo mini competitions. In this case, suppliers will only have to submit an ITT if on the framework. They won’t need to complete a new PQQ. This makes for a faster and easier procurement process on both ends.

Remember these three key themes when applying to any NHS London Procurement Partnership framework:

  • Sustainability
  • Value for money
  • Security of supply

The NHS London Procurement Partnership includes live contracts that fall within the following four categories:

  1. Clinical Digital Solutions (CDS)

The NHS LPP CDS offers a service-led approach to clinical digital procurement. This area provides specialist expertise in complex, fully integrated digital health and IT infrastructure solutions.

The NHS London Procurement Partnership supports the NHS and the wider public sector to future-proof new technology contracts. They want to ensure that additional charges and variations to contracts are limited. By doing this, they can achieve substantial savings on multi-million-pound contracts.

Some of the CDS live contract opportunities are:

  • Information Management & Technology
  • Health & Social Care Apps DPS
  1. Estates, Facilities and Professional Services

The NHS LPP are interested in procurement within the following subsections:

  • Transport
  • Management
  • Minor works
  • Bespoke support services
  • Utility contracts

The NHS LPP are looking to reduce their carbon emissions. They’re hoping to meet the government and NHS England net-zero commitments which will, in turn, reduce hospital admissions. This is an important thing to bear in mind when applying to be a part of the framework.

Social value is key and means a great deal. You will score highly if you work this into your proposal. They’re looking for suppliers that can provide long-term, sustainable solutions.

Some of the current live opportunities they are looking to procure are for:

  • Legal Services
  • Linen and Laundry Services
  • Analysis and Reconciliation
  • Medium Value Works
  • Payroll Services
  1. Medicines Optimisation and Pharmacy Procurement

This sector of the NHS LPP comprises of clinical specialists. They support medicine optimisation through a pan-London approach aligning with quality, safety and value priorities. The NHS LPP are looking for patient pathways that improve patient care and population health. They do this by promoting equity and reducing unwarranted variation across the system. They work closely with NHS England, NHS Improvement, clinical networks and the Academic Health Science Networks. Some of the current live opportunities include:

  • Homecare contracts
  • Medical gases
  • Contrast media
  • Parental nutrition products
  1. Workforce

The Workforce Team at the NHS London Procurement Partnership supports the public sector across all aspects of ‘hire to retire’. They link all elements of workforce management enabling them to streamline the employment process. They are facing the issue of managing an aging workforce and looking to implement new Integrated Care Systems (ICS). This is a good opportunity if you can provide:

  • Solutions across permanent and temporary staffing, increasing your strategic workforce planning.
  • Market intelligence on supplier insights and legislative perspective.
  • New market solutions that fit the needs of an organisation that don’t exist within the market.
  • Non-clinical temporary and fixed-term staff.
  • International recruitment,

They also include two additional products and services that the NHS LLP cover which are:

  • Consultancy

The NHS London Procurement Partnership Consultancy Team provides technical expertise to deliver complex procurements. They do this for the NHS and the wider public sector. They work with the NHS to create bespoke plans delivering complex outcomes and supporting transformation change. Innovative and sustainable patient outcomes are a strong focus.

  • Business Intelligence

The NHS LPP Business Intelligence Team have access to data from the NHS and its suppliers. They categorise, analyse and more without the data leaving the organisation. They connect trusts across London, enabling them to work together.

6 things to include for a successful LPP framework application

Before you even begin your application for an LPP framework, you should ask yourself the following:

  • Do I have enough experience and the necessary qualifications required?

If your answer is no to any of the above questions, then perhaps this opportunity isn’t right for you. Really question yourself whether to bid or not to bid. It’s best to clarify this at the beginning of the process as opposed to further down the line. Giving it some proper thought can save you time and money in the long run.

You should read the tender specification carefully paying attention to the requirements.  Even if there are 70 pages. You don’t want to spend the time writing your response to find out you missed a requirement on page 57.

  1. Plan accordingly

Plan accordingly and give yourself enough time. It’s best to give yourself too much time than not enough time when preparing for and LPP framework response. It’s best to wage in extra time for any unexpected hiccups to occur that could delay your submission. Deadlines are final and there are no exceptions or extensions.

Set yourself and your team realistic deadlines, allowing plenty of time for detailed responses. Once you decide to apply, the first thing you should do is note the submission date and time. 

  1. Ask clarification questions if needed

 It’s likely during your tendering career that you come across something in the specification that doesn’t make sense. If you’re unsure of something in the tender documents, you should ask a clarification question. You should note when the clarification question deadline is, as it may be significantly before the submission deadline.

Before you ask your clarification questions(s), read through the feed and see what other bidders have asked. You never know, your question could be one which a number of others are unclear about. If you do need to ask a question, it’s best to keep it clear, concise and anonymous. You don’t want to tip off your competitors that you’re applying to this LPP framework. 

  1. The devil is in the detail

Detailed responses are often well-received however, you don’t want to go into unnecessary detail. You want to avoid overly technical jargon and don’t leave any room for the buyer to make assumptions. Your response should be detailed enough to match the word and page counts. They are there for a reason. If a buyer thinks a response is worth 500 words, then two sentences won’t suffice. It’s a fine balance. Ultimately, you want to be persuasive in your response and demonstrate that you’re the best company for the job.

  1. Be the MEAT

Public sector organisations have a responsibility to spend taxpayers’ money resourcefully. Thus, organisations such as the NHS are always looking for value for money. LPP framework places are always awarded to the most economically advantageous tenders, known as the MEAT.

The buyer is looking at more than just price. They will be looking at a combination of things combined and individually ensuring the best value for money. These could include, but aren’t limited to the following:

  • Innovation
  • Quality
  • Patient care
  • Technical ability
  • Accessibility
  • Improved patient outcomes
  • Proposed design. 
  1. Social value

Following on from value for money and MEAT is social value. Public sector organisations have a mandatory minimum 10% weighting on social value. This is not something to be glossed over in your LPP framework response. Your social value responses should include the social, environmental and economic aspects of the contract. The NHS and DHSC have a focus on sustainability and innovation, so it’s best you include these.

The buyers want to see you making promises that you can keep. They want to know that you’re committed to things such as:

  • COVID-19 recovery
  • Tackling climate change
  • Reducing waste and encouraging recycling
  • Tackling economic inequality through the National Living Wage
  • Creating a fair and diverse workplace
  • Encouraging upskilling within the local communities, tackling the long-term unemployed
  • Ethical supply chains
  • Reducing carbon footprint.
  1. Evidence is key 

Evidence is key when applying to join an LPP framework. You will be required to provide examples and evidence that you have the necessary experience to carry out the requirements. Often, buyers may ask for up to three case studies within the last five years.

These case studies should be similar in scope and scale to demonstrate your capabilities. The NHS likes to see concrete evidence of successful contract fulfilments. You should be prepared to attach testimonials from previous happy clients. This will strengthen your response and reassures the buyer that you know what you’re doing.

Depending on the word count for your LPP framework response, you could note how you overcame any unexpected challenges. This can show your problem-solving skills and ability to adapt and be flexible which is sometimes needed within a framework.

Need help with bid writing?

After finding an NHS framework you want to go for, the next step is writing and submitting your bid. This can be a daunting idea if you’ve never done it before. It can be a lengthy and time-consuming process. This is where we come in.

Our Bid Writers have an 87% success rate and over 40 years of bidding experience. We offer four bid writing packages to help you with your bid. These are:

Tender Ready

The Tender Ready package is for those who are completely new to the tendering process and never tendered before. We offer a three-stage process and the programme can last up to three months. If you choose this option, you’ll receive:

  • A 12 month Discover subscription to Healthcare Tenders

This summarises the UK’s latest private and public sector opportunities. You’ll get daily notifications via email about new healthcare opportunities.

  • Access to Global Bid Directors and Senior Bidding Professionals

Our Bid Writers have over 40 years of bidding experience in numerous industries. You will also have access to a dedicated Bid Consultant. They can answer any questions or queries you may have on the tendering or framework agreement process.

  • An Organisation-wide bid library

This includes developing new bid-specific content ranging from:

  • 3 case studies
  • 5 CV’s
  • 8 policies

We provide a templated library for your team to easily manage all content. We’ll arrange all of your company credentials, undertaking a full bid library audit. We’ll also provide advice and guidance on how to increase your tender quality and competitiveness.

  • Additional Flexible Benefits Options

Meet the specific needs of your business and tendering activity over 3 days’ worth of consultancy. You can choose from one of the three following options:

  1. A bespoke proposal covering 5,000 words of boilerplate responses accustomed to your company. This is fully editable and designed on Microsoft Word.
  2. Three days Bid Consultancy support, coaching and training with Hudson’s senior team.
  3. Three days Bid Consultancy support towards one tender, private sector proposal or public sector framework.

Tender Improvement

Have you been tendering to the best of your ability but aren’t seeing results? Our Bid Writers will assess your previous tender responses and work with you to develop improved content as part of Tender Improvement.

Tender Mentor

Our Tender Mentor service analyses your tender content and checks for any errors before you submit your tender response.

Tender Writing

If you’re interested in getting a place on the NHS London Procurement Partnership framework, we can help. Our Bid Writers will help you every step of the way. They’ll write the tender response for you and even submit the bid on your behalf.

This package is priced per bid and will provide you with a full Tender Writing breakdown. You’ll know how long it’ll take, what we need from you and when you’ll see an initial and final draft.

How can Healthcare Tenders help you find NHS contracts?

Our Healthcare Tenders portal is home to hundreds of live healthcare tenders and frameworks and Dynamic Purchasing Systems (DPS). A DPS, like a framework agreement, can be worth millions of pounds. This is because they can run for years. Applying for a DPS or framework is flexible, meaning you can join any time! They’re a great opportunity that could benefit your business if you secure a place. Get in touch today and find out how we can help grow your business.

Opportunities for Healthcare Tenders are available across the whole of the UK. It’s likely that there will be a suitable tender opportunity for your business near you.

We source healthcare business leads for sub-sectors including:

Our portal is different because we don’t rely on CPV codes. CPV codes can often be confusing and unreliable. Our Opportunity Trackers manually search through thousands of sources every day, bringing you the most relevant contracts for your business. This means that each opportunity is new and brings with it the potential to add value to your organisation.

The portal’s search function is easy to use. You’re able to filter your results by region, keyword, budget or sector. This takes the headache out of searching for your new healthcare tender. This allows you to focus on the more important things such as running your business.

Book a free, live demo to gain further insight into our services and see which opportunities can benefit your business.

Save even more time by upgrading to Discover Elite

Discover Elite’s two new time-saving packages can help optimise your tendering efforts even when you’re busy! An on-hand Account Manager will carefully consider which tenders are most suitable for your business. They can give you advice on applying to the LPP framework, helping improve your competitor awareness and bid success rate.

The Ultimate Time-Saving Tool offers your business:

  • An annual subscription to a maximum of two Discover portals of your choice. This option is perfect if your business overlaps two industries such as Healthcare and Technology, for example.
  • Up to five bid breakdowns per month to help you make your bid or no-bid
  • Weekly phone calls with your dedicated Account Manager to discuss viable healthcare leads and tendering opportunities.
  • Award and pre-market engagement notices monitored on your behalf.
  • Public and private buyer portal management including registering, password management, downloading documents and assessing viability based on your bid strategy.

Become a Pre-Bid Master package includes:

  • All of the above.
  • Up to seven tender breakdowns per month.
  • The development of a bid strategy delivered by a Senior Bid Manager with a minimum of 5 years of experience. It will also be managed by our Global Bid Director.

Contact us for more information.

7 Things to Consider When Applying for Hospital Tenders

How to succeed when applying for Hospital Tenders

Hospital tenders are some of the most abundant tenders going. Health is by far the biggest area of government procurement spending. The current COVID-19 pandemic has led to an increase in procurement within the healthcare sector. Increased procurement has been needed for both goods and services as they struggle to cope with increasing demand and pressure.

There are several things to consider when applying for hospital tenders.

Who puts out hospital tenders?

Private Healthcare Sector

This includes Private Hospital Groups such as:

  • Bupa
  • SPIRE
  • Ramsey
  • Nuffield Health
  • BMI Healthcare

Public Healthcare Sector

In the UK, this is the National Healthcare Service (NHS). This is inclusive of hospitals, general practices (GPs) and community care. Most of the procurement opportunities in healthcare and hospital tenders are put out by the NHS, local authorities and central government.

The NHS Supply Chain

This is the central body that oversees the procurement of healthcare products, services and food within the NHS. The NHS Supply Chain manages more than 4.5 million orders per year across 94,000 order points and 15,000 locations. They consolidate orders from over 8,000 suppliers saving time and money.

How are goods and services purchased?

In England, the Department of Health and Social Care (DHSC) acquires funding through taxes and national insurance. This then goes to regional NHS organisations. Each region within the UK has its own healthcare board, known as the Clinical Commissioning Group (CCG). They receive the money from the government and decide how and what to put the money towards in their region. Each hospital decides how to spend money from the government as they might need to procure different goods and services. As a result, our Healthcare Tenders portal sees a constant stream of healthcare contract opportunities.

The DHSC spent around £70 billion on procurement in England in 2018/19 and it is increasing each year. The public healthcare sector couldn’t run efficiently without private sector suppliers. An estimated 1 in 3 NHS clinical service tenders are won by private-sector contractors. 

There are three general areas of procurement and hospital tenders. These are:

  1. Digital

NHS Digital which controls IT procurement of dater systems and software solutions. Digital hospital tenders would be put out for software solutions to be used within hospitals. It is worth bearing in mind that if applying for NHS Digital procurement opportunities the following accreditations are needed:

  • ISO 9001
  • ISO 13485
  • ISO 27001
  • Data Security and Protection Toolkit (DSP) Toolkit
  • IASME GOLD also known as IASME Governance
  1. Goods

The main goods bought by hospitals are equipment and medicines. This includes single purchase capital equipment tenders for things such as beds and x-ray machines. It also includes consumables which could be anything from bedsheets to paper towels. Both of which hospitals are in constant need of. In response to the pandemic, this would include the procurement of personal protective equipment (PPE).

  1. Services

The services can be viewed as the procurement of people. This could be doctors, cleaners or care workers. Service tenders would be put out to solve needs such as long waiting list problems. The current pandemic has led to an increase in the procurement of services in the last year.

7 things to consider when applying for hospital tenders:

  1. Accreditations and Qualifications

It’s no surprise that to secure healthcare and hospital tenders, you have to have certain accreditations and qualifications. The procurement teams need to know that you’re appropriately qualified to tend to their needs. Without these, you’ll likely fall at the first hurdle. Displaying some basic, internationally recognised qualifications and accreditations assures your quality. Including your organisation’s information security standards will help.

Some of the key accreditations that are needed when applying for hospital tenders are:

  • ISO 9001
  • ISO 27001
  • NVQs (usually level 3 or above)
  1. Case Studies

If you’re a relatively new business, it’s worth keeping in mind that hospital tenders will require you to include past case studies. If you don’t have these, it’s best to start with a small spot provider opportunity that you’ll champion. Once you’ve secured three small projects, you will have enough experience to apply for larger bids. The NHS requires case studies of previous work, so you must have these before applying.

  1. Price

When applying for hospital tenders, you want to make your bid the most price attractive to the buyer. The most economically advantageous tenders (MEATs) will come out on top, and it’s something worth remembering. Although a lot of tenders have greater scoring in quality, you must not overlook the pricing aspect.

  1. Framework

If you’re new to tendering, consider starting with framework agreements. A framework agreement is a form of tendering contract. Tenders often focus on a single supplier delivering the required goods or services. However, if you’re a new or small business, this might not be appropriate.

Frameworks aim to establish a multi-supplier agreement. This means there are more places available. These agreements are often over longer-terms, usually between 2 – 10 years. Buyers release a framework opportunity and award places to the best suppliers. Goods/services on frameworks are often divided into multiple lots. Therefore, instead of delivering the whole contract, you only deliver your section.

  1. End-user Engagement

If you’re applying for digital healthcare and hospital tenders, the implementation and end-user engagement are always worth paying attention to. You want the emphasis on support for whatever you’re providing. If you can get the end-user engagement right, you will be highly successful.

  1. Time

NHS tenders are often large, complex and notorious for being a lengthy procurement process. The NHS can be a difficult place to implement your solution. It takes time. Remember that there are many people involved in the process.

  1. Portal Notifications

It’s worth keeping an eye out for amended documents – don’t ignore portal notifications! If there are numerous clarification questions about the same clause, the procurement teams may make some changes. These amendments may significantly affect quality responses and/or pricing. 

Here are just some of the past hospital tenders we have sourced on our Healthcare portal:

On-site Perfusion Services Embedded within the Hospital

Papworth Hospital NHS Foundation Trust- Wales- Budget: £14,000,000

23-11-2020

Enteral Nutrition Services for Alder Hey Children's Hospital NHS Foundation Trust

HealthTrust Europe LLP (HTE)- North West- Budget: Undisclosed

19-11-2020

GB-East Grinstead: Queen Victoria Hospital NHS Foundation Trust require a replacement   Nurse Call System 

Queen Victoria NHS Foundation Trust- South East- Budget: £100,000

05-11-2020

Framework for Adult Mental Health and Adult Learning Disability Hospitals

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)- Wales- Budget: Undisclosed

05-11-2020

Hospital Intervention ‘Navigator’ Service РViolence Reduction

Greater Manchester Combined Authority- North West- Budget: £180,000

18-11-2020

If you want to enter the world of healthcare and hospital tenders but don’t know where to start, we can help.

What we can offer you:

Bid Writing Support

Once you’ve found a hospital tender for your business, we can support you through the NHS tendering process. We offer a variety of healthcare bid writing services to suit your requirements. From passing the PQQ to finalising your ITT response, our team are ready to help.

Our bid writers have an 87% success rate and over 40 years of bidding experience. We offer tender support through four services:

Tender Writing

Simply send the bid specification to our team and they’ll write your hospital tender. They’ll even submit the bid on your behalf. This service is priced per bid and we provide a full Tender Writing breakdown. You’ll know how long it’ll take, what we’ll need from you and when you’ll see an initial and final draft.

Tender Improvement

Our bid writers will assess your previous tender responses and work with you to develop improved content.

Tender Mentor

Our team will analyse your content and check for any errors before you submit your tender response. 

Tender Ready

Tender Ready helps businesses that are completely new to the tendering process. We offer a three-stage process and a 4-week programme.

Tender VLE

Our Tender VLE platform provides expert masterclasses and fact sheets covering many aspects of tender writing. From technical writing tips to design elements, you’ll find clear answers to almost any question you may have about tendering. Our team shares their expert knowledge through video tutorials.

Why join Healthcare Tenders?

  • Our Opportunity Trackers manually search thousands of sources daily to ensure our clients never miss a tender. This means each opportunity is current and relevant to your organisation.
  • We post opportunities on our portal, Healthcare Tenders, and tag them with accurate keywords manually. We don’t rely on CPV codes, which are often incorrect and cause tenders to be missed.
  • You can filter results easily by keyword, region, budget, service and more.
  • You can receive daily alerts when tenders are released for services in their sector as well as 24hr access to our Healthcare Tenders portal.
  • You can have a free 20-minute phone consultation with our bid writing experts from Hudson Succeed. We will answer specific questions and provide advice and guidance related to your tendering journey.

Get in touch with Healthcare Tenders today for a free live demo.

We source healthcare business leads for sub-sectors including:

Domiciliary Care Tenders

Medical PPE

Social Care Contracts

Medical Supplies & Consumables

Mental Health Tenders

Supported living Tenders

Medical Equipment Tenders

Want to receive all care frameworks, direct to your inbox? Book a free live demo today.

Let us help you to help others.

Now is the time for Healthcare Tenders.

Understanding (and Winning) Your Place on a Social Care Framework

Understanding a Social Care Framework

A social care framework is usually a large contract in the care sector, open to more than one supplier. They’re often split into smaller, more manageable categories called lots – another term for services. For example, Leicestershire County Council is undertaking a procurement process to identify and appoint a number of service providers. This social care framework will provide a range of disabled children’s services, and is split into the following 2 lots:

  • Lot 1: Short Breaks (Play and Leisure).
  • Lot 2: Domiciliary Care.

To secure your place on a social care framework, such as this one, you need to undergo a tendering process. Tendering can often feel like a barrier to new service providers, but it doesn’t have to be complex or difficult. We think information on tendering should be accessible for everyone! So, here’s a guide to understanding and securing social care frameworks, using advice from our tendering experts.

What does the future of social care frameworks look like?

The number of available social care frameworks is currently rising as the public sector utilises frameworks more and more. Covid-19 has also disproportionately affected disabled, elderly and vulnerable people, who are dependent on social care.  The knock-on effects of the pandemic are also increasing the strain on mental health services across the country. All of this adds to the need for a larger, more unified approach to social care.

Matt Hancock, the Secretary of Health and Social Care, recently emphasised plans to join up health and social care. He also noted the need for a systems approach in care, and praised systems that are already in place, saying:

I have seen so many examples this year of systems working together for the benefit of patients, because that is what system working is all about…I have seen healthcare teams working side by side with charities and community groups to offer clinics for hard-to-reach patients.  

It seems overarching systems and social care frameworks are more important than ever, as we head into 2021.

What are the benefits of social care frameworks?

For new service providers and small businesses, tendering for frameworks can be more beneficial than tendering for single-supplier contracts.

While the benefits of social care frameworks vary, here’s a brief overview that highlights the common benefits for service providers:

Ongoing work

Upon securing a framework, suppliers can be guaranteed work for multiple years. For instance, in the previous example of Leicestershire County Council, this framework lasts for at least 1 year. The contract can then be extended for a further 3 years, taking the contract term up to 4 years.

Multiple lots

Within a social care framework, a range of verified suppliers can suit all requirements: from regional SME specialists, to national providers. The option for multiple different services means there are more open opportunities, and thus more chances of securing a place.

There is also the option to tender for multiple different lots at once, which can further increase your chance of success. For example, let’s look at the current framework for Technology Enabled Care Services. This social care framework provides a compliant route to access various health and social care technologies.

It has four lots:

  • Lot 1 – Electronic Assistive Technologies
  • Lot 2 – Alarm Technologies and Services
  • Lot 3 – Continuous Monitoring Services
  • Lot 4 -Schedule Remote and On Demand Services

This framework is serviced by seventeen suppliers in total. Four of these suppliers work within multiple lots. Our free Tender VLE masterclass on frameworks touches on tendering for multiple lots in more depth.

Large contracts

Large contracts offer very valuable experience for smaller business and can bolster your chances of winning future work. Framework experience helps prove you are a reliable and credible service provider.

Further benefits…

Social care frameworks benefit buyers, too, of course. The NHS Shared Business Services states its social care framework agreements are designed to:

  • Ensure competitive pricing
  • Help drive savings
  • And improve efficiencies.

There is also the freedom to re-award contracts to approved providers on social care frameworks. This is a benefit for both buyers and suppliers. If a supplier is on an approved provider list, this essentially means they have a ‘seal of approval.’ The buyer can award them work repeatedly, without the need to re-advertise or reapply the selection and award criteria. This method of procurement is proven to deliver better value year on year.

Service users also benefit from social care frameworks in the following ways:

  • Personalisation of care. Social care frameworks promote the personalisation of care. Approved provider lists help achieve this by allowing people to draw upon a range of ‘approved’ services.
  • Flexible contract terms. Access to a number of contracts enables users to find tailored care for their individual needs.

How do I win work on social care frameworks?

At Hudson, we help businesses secure public and private sector contracts. We’ve been doing so, and seeing success, for almost two decades. Our Healthcare Tenders portal was created due to popular demand, as we were supporting many healthcare companies through Hudson Succeed. We wanted to give these companies a sector-specific platform for sourcing tenders with better results and accurate tracking methods. Since creating the portal, we’ve since been able to assist hundreds of care organisations. We’ve secured work on frameworks for recently established businesses and helped larger organisations grow their business in the care sector.

So, what do our bid writing consultants, at Hudson Succeed, advise when it comes to social care frameworks? Here’s their top three recommendations for NHS tenders:

  1. Seek relevant experience

If you’ve never tendered before, you should seek experience that is relevant to the social care framework.

Our consultants recommend contacting your local authorities and asking about any ongoing social care frameworks in your sector. Ask if they need any subcontractor SMEs for additional assistance. This can gain you contractual experience, which is essential when tendering, in the majority of cases. You need experience to back up your tender responses in order to be considered by a Procurement Manager.

  1. Secure relevant accreditations

The tender may require you to have certain accreditations with evidence. Find out which accreditations will increase your eligibility for social care frameworks before applying. 60% of public sector tenders we have worked with require suppliers to have an ISO 9001 prior to contract commencement. And whilst it may not be a requirement for all tenders, it won’t ever hurt your chances.

The ISO 9001:2015 standard is particularly useful for social care frameworks. It ensures high quality service, which is the core principle of social care. Now, more than ever, suppliers need to meet ever-changing regulations and bid against competitors. The ISO 9001:2015 offers an independently assessed quality standard which applies to all social care providers across the UK.

It gives an advantage when seeking social care frameworks, as it ensures compliance with all legal, regulatory and local policy requirements. This includes all of the following:

  • The Department of Health (DOH)
  • The Care Quality Commission (CQC)
  • The Care and Social Services Inspectorate Wales (CSSIW)
  • The Healthcare Inspectorate Wales (HIW)
  • Healthcare Improvement Scotland (HIS)
  • The Healthcare Environment Inspectorate Scotland (HEIS)
  • The Regulatory and Quality Improvement Authority Northern Ireland (RQIA)
  • The Medicines and Healthcare Regulation Authority (MHRA)
  • National Institute for Health and Care Excellence (NICE)
  • The NHS Legal Authority (NHSLA)
  1. Create a strong tender

Creating a strong tender is absolutely essential to winning work on social care frameworks. Read our consultants expert advice on composing strong health and social care tenders for more insight into the process.

If you lack the writing skills or corporate literature to write a detailed and compliant tender, don’t worry. You can seek tender writing support from experts or outsource your tender writing if needed.

We offer four packages of bid writing assistance:

Each one is tailored to different needs, whether you simply require advice on previous tenders, or want to outsource a tender completely.

Our team of health and social care tender writers at Hudson Succeed hold an 87% bid success rate. They are trusted by over 700 businesses, globally, so you can rest assured that your bid is in safe hands. Once we have written your bid, we’ll go ahead and submit it for you, too. Tendering has never been easier!

Looking for further support?

We can support through the NHS tendering process and help you bid for social care frameworks. From the beginning of your tender, right through to securing your lot.

We can find social care frameworks that are right for you. Our Healthcare Tenders portal is dedicated specifically to the healthcare and social care industries. Our team of Opportunity Trackers manually search thousands of sources, daily, to find tenders that are relevant to the portal. (Importantly, these trackers are real people – not inaccurate CPV codes!) These tenders are then uploaded to one central system where they are categorised with industry-led keywords.

When you sign up, we’ll send you a daily bulletin with newly uploaded opportunities that are relevant to your business.

Book a free live demo to tour the Healthcare Tenders portal. Browse the tenders and see how the system can help your business secure work on social care frameworks.

Below are previous Social Care Framework agreements sourced on our portal:

Framework for Standard Home Care Services

Derby City Council- East Midlands- Budget: Undisclosed

Framework Agreement in Relation to Home Care Services – Tender for Lot A Lead Provider (Tier) 1 Cluster Area 3 and 4

Southampton City Council- South East- Budget: £12,480,000

Framework Agreement for the Provision of Low, Mid and High-Tech Homecare Services

NHS London Procurement Partnership- London- Budget: Undisclosed

Framework Agreement in Relation to Home Care Services – Second Anniversary Re-Opening

Southampton City Council- South East- Budget: £120,218,632

Short Breaks Pseudo DPS/Framework

East Riding of Yorkshire- Yorkshire and Humber- Budget: Undisclosed

We source healthcare business leads for sub-sectors including:

Care Framework Agreements: An Expert Guide

What is a care framework?

Care framework agreements are a great way to establish your company in the care sector and build experience.

A care framework is usually one buyer seeking to establish a contract with multiple suppliers in the care sector. It’s common for tenders in the care sector to be large public sector contracts, and therefore part of a framework.

Many jobs in the care sector are temporary or fixed-term contracts which rely on the renewal of funding. When you secure a place on a framework, you can become an ‘approved supplier’ for the duration of the agreement. This can be anywhere from 2-10 years or more. Obviously, this is a great way to secure ongoing work.

Framework agreements are an effective way for SME’s and new businesses to build experience and work towards securing larger contracts. Buyers don’t always require as many credentials or as much turnover as if the contact was to be delivered by a single supplier. And, in the long run, this experience can continue to benefit your company even after the contract is over. Experience on a care framework proves you are reliable and able to work effectively within a larger project. This will bolster your company’s future tender responses and help you build experience.

So, care frameworks can be a valuable stepping-stone for smaller businesses. They’re certainly worth tendering for, if you have the credentials to back up your services.

What types of care framework agreements are available in 2020? 

Care frameworks provide a wide variety of employment opportunities across the country. It’s hard to overstate the variety of work available. The care sector employs over 1.5 million people across 38,000 different organisations and support services. The adult social care sector alone contributes an estimated £43billion to the economy.

People often underestimate the breadth and scope of the care sector in comparison to healthcare. In fact, it’s a huge industry with lots of employment opportunities. It rivals the NHS as the biggest employer in the country. Much like healthcare, the social care sector is vital to society and a rewarding source of work. Due to its size, there are a wide range of care frameworks in need of qualified, skilled service providers.

Here are just a few of the settings your company may work in as part of a care framework:

  • Care homes
  • Private homes
  • Hostels
  • Probation centres
  • Shelters
  • Hospitals
  • Prisons.

The work you undertake may fall into any of the following categories:

  • residential care
  • domiciliary care
  • supporting living
  • childcare and early years
  • guidance and counselling
  • social care
  • child protection
  • community work
  • fostering and adoption
  • housing
  • occupational therapy
  • probation
  • psychology
  • art therapies
  • youth and community work.

Who are the main employers for care frameworks in 2020?

Care framework agreements can stem from a range of buyers and employers. These include:

  • The Nation Health Service (NHS) – e.g. hospitals, clinics, mental health trusts
  • Local authorities – e.g. city councils, social services
  • Charities – e.g.  Age Concern, Barnardo’s
  • Residential and non-residential care organisations
  • Private organisations
  • Educational facilities – e.g. schools, colleges and universities
  • HM Prison and Probation Service.

Each of these lists is simply intended to showcase the diversity of the care sector. They are by no means exhaustive lists of examples. For such a large and ever-changing industry, it’s impossible to showcase all of the opportunities available in this blog!

For a more in-depth look at buyers and opportunities available, book a free live demo of Healthcare Tenders portal. When you sign up, our opportunity trackers will send all relevant tenders direct to your inbox. You’ll never miss a tender! Your subscription to Healthcare Tenders gives you:

  • Unlimited access to the portal containing all active healthcare contracts in the UK.
  • An easy way of searching by filtering the contracts according to budget, location and keywords (including such terms like, social care, supported living and mental health tenders).
  • A daily bulletin sent straight to your inbox, containing all the new contract notices our Opportunity Trackers have found that day. These opportunities are sourced by real people – not CPV codes – so we can guarantee accuracy to your sector.
  • A dedicated Account Manager who will deal with all queries relating to Healthcare Tenders or to tendering in general;
  • A free 20-minute phone consultation with our bid writing experts from Hudson Succeed. They will answer your questions and provide advice and guidance related to your tendering journey.

What are the core issues within care frameworks in 2020?

The care sector has been one of the worse affected sectors during the coronavirus pandemic. Elderly and vulnerable people, who often depend on care workers, are at high-risk to severe COVID-19 symptoms. This has put extreme pressure on the care industry throughout 2020 – and shown how resilient of an industry it is!

Both residential and domiciliary care patients are severely affected by coronavirus. Between March and June 2020, 29.3% of all deaths of care home residents were linked to COVID-19. During the same period, the Care Quality Commission (CQC) also reported 6,523 deaths of recipients of domiciliary care. This was more than double the three-year average. Social care staff were also more than twice as likely to die from COVID-19 as other adults during the pandemic.

When tendering for care frameworks in 2020, consider how you can adapt your services to keep up to date. Can you demonstrate how you’ll keep staff and service users safe as the pandemic continues?

Here are two key factors you should focus on to improve your tenders for care frameworks.

  1. Adapting your quality of care

Quality of care is the single most important evaluation criterion for care frameworks. Unlike other industries, pricing is often less important than quality. If your services don’t meet the required qualities set out in the care framework, it’s not worth tendering for.

Most importantly, you must provide specific evidence to back up your quality of care. Demonstrate how your company aligns with the Care Quality Commission’s (CQC) required standards, which include:

  • Person-centred care
  • Dignity and respect
  • Consent
  • Safety
  • Safeguarding from abuse
  • Food and drink
  • Premises and equipment
  • Complaints
  • Good governance
  • Staffing
  • Fit and proper staff
  • Duty of candour
  • Display of ratings

Consider the issues coronavirus has caused within quality of care, including:

  • Reduced staff availability (due to sickness)
  • A lack of personal protective equipment (PPE)
  • Patients being discharged from hospital into the incorrect care setting that does not fully meet their needs. This was due to the need to free up hospital beds during the pandemic.
  • Reduced, suspended or cancelled services. E.g. day centre closures and charities scaling back their services to ensure the safety of staff and service users.

Now more than ever within care frameworks, you must be able to tackle and overcome issues that arise, as they arise. Can your tender outline the ways in which you’ll overcome quality of care issues?

Care workers are adapting to and tackling these issues in inventive ways. For instance, the directors of adult social services (ADASS) produced an informative guide to care home infection control. The guide features case studies such as using motor homes for additional sleeping capacity for staff. Even simple solutions, such as using different coloured t-shirts to help staff work in new teams, have been effective.

  1. Evidencing your social value

Public sector contracts now put a stronger focus on the wider, positive impact that your business will provide whilst delivering a contract. If the tender is for work totalling over £180k, the buyer is legally obliged to ask about social value. Suppliers can demonstrate their social value in the form of:

  • Policies and procedures;
  • Spending;
  • Training;
  • Volunteering;
  • Community engagement;
  • Mentoring.

Social value is especially important in care frameworks, due to the sensitive nature of the work. It’s also more likely that your work will benefit the wider community and improve the lives of local people. Can you demonstrate your community engagement?

Emphasising the social value of your service can be key in strengthening your tender and winning the contract. Avoid being vague when you demonstrate the social value of your work. For example, will you improve the local community by employing local staff and ensuring an environmentally friendly workspace? If so, showcase this with specific figures, dates, and tangible objective and targets.

Need support bidding for care frameworks?

It can be difficult to win a place on a care framework. Care work is a particularly sensitive and emotionally challenging industry. Regulation standards are therefore very high and care frameworks have particularly strict evaluation criteria.

You may feel your services are perfect for the requirements of a care framework but fail to secure the work. If this has happened to your company before, you’re not alone. Losing a bid to a supplier with experience that is more specific or niche than yours? That’s a common occurrence due to the stringent criteria of care frameworks.

Our team of bid writers at Hudson Succeed can help you craft care framework tender responses that hit the mark. We can present your company in the best light possible to increase your chances of winning great opportunities. Or, if you’re new to tendering, we can guide you through the NHS tendering process, offering support at each stage.

If you need support to find tendering opportunities, our Healthcare Tenders portal can help. We will make sure you don’t miss out on any current care frameworks that are out to tender.

Below are previous care frameworks sourced on our portal:

WCC – Warwickshire Care at Home Services Lot 1 Spot Purchase – 2

Coventry – Solihull – Warwickshire- West Midlands- Budget: £450,000

Dec 2020 Re-Opening – Gloucestershire Health and Social Care Pseudo-Framework 2020-2024

Gloucestershire County Council- South West- Budget: Undisclosed

Live at Home Framework

Essex County Council- South East- Budget: £400,000,000

Care at Home: Homecare and Reablement Flexible Framework

The Royal Borough of Kingston upon Thames- London- Budget: £57,412,490

Domiciliary Care Framework

London Borough of Bromley- London- Budget: Undisclosed

We source healthcare business leads for sub-sectors including:

Domiciliary Care Tenders

Medical PPE

Social Care Contracts

Medical Supplies & Consumables

Mental Health Tenders

Supported living Tenders

Medical Equipment Tenders

Want to receive all care frameworks, direct to your inbox? Book a free live demo with Hudson Discover today.

Let us help you to help others.

Now is the time for Healthcare Tenders.

NHS Tenders, Frameworks & Contracts

NHS Tenders, Frameworks & Contracts

NHS tenders can often seem confusing and overwhelming. As part of the NHS, they account for one of the largest procurement organisations in the UK. In reality, they are very similar to other tenders, with only a few differences. This is your go-to guide for NHS tenders, frameworks and contracts – keep reading to find out all you need to know.

FAQs

Here, we will answer some questions you may have about the NHS tender process and frameworks.

What is a framework?

An NHS framework agreement is a form of tendering contract. Here, the NHS, as the buyer, is seeking a supplier to deliver goods, works or services. While tenders often focus on a single supplier delivering the required product, frameworks aim to establish a multi-supplier agreement. These agreements are often over a longer term of between 2-10 years.

The NHS tendering process is similar to that of an average tendering contract. The buyer will issue a notice for suppliers where they can submit a bid to provide their services. Once these bids have been submitted, the buyer can then review each bid. At this point, the buyer will be able to create a list of approved suppliers. These suppliers will then be awarded a place on the NHS framework agreement.

From here, whenever the buyer has an opportunity or project available, they will have their list of pre-approved suppliers available. Often, there will be a mini competition held to select a preferred supplier from this list. This is a lot simpler than the normal tendering process as most information will be readily available. The award can be based on performance, location, and availability. Alternatively, the buyer may allow for a direct award.

Ultimately, this form of agreement will reduce the amount of time and stress involved in the tendering process.

Are frameworks better than other types of contract?

The amount of work that comes with being a single supplier is guaranteed. However, the amount of experience gained doesn’t differ greatly, rendering frameworks a valuable business growth opportunity.

Why does the NHS use frameworks?

The advantage of frameworks for all buyers is the ability to retain multiple suppliers who can deliver the same or related services. Services required by the NHS are usually very in demand and have a large scope.

It is beneficial to have multiple suppliers on hand to ensure that services can be delivered across all locations.

Larger NHS bodies may release tenders in the form of framework agreements. It is worth noting that work will often be carried out for smaller trusts or hospitals. For example, the NHS London Procurement Partnership could release a domiciliary care framework agreement. Under this agreement, one supplier may only ever deliver work for say, three hospitals, for example. 

What kind of experience should I have?

You don’t necessarily need experience with other frameworks to apply. What’s important is experience relevant to the stipulated provision. This could be:

  • The same services delivered for a different type of client to the NHS:
    • Any services delivered for the NHS or a similar client
    • The same services delivered for the NHS or a similar client.

Detailing your experience carries a lot of weight, especially for NHS-related procurement. It will be important to carefully consider whether your experience is relevant. Even more important will be tailoring it to the requirements of the framework specification.

Am I guaranteed work if I’m successful?

Not necessarily. It depends on the format of the framework. Some frameworks may award work to all successful suppliers, whereas some may undergo mini competitions.

A mini competition is another evaluation stage. It’s essentially about each supplier proving they can deliver the services required. The best supplier(s) will be awarded the work after each mini competition. 

What are the advantages of being a supplier on NHS frameworks? 

As we have already established, there are many advantages to using NHS frameworks to secure work. However, the benefits are limitless.

Here is a breakdown of the top five advantages of securing work via framework agreements:

  1. They are an easier way for small and medium enterprises (SMEs) to secure work

When you start tendering for work, the whole process can feel daunting. Many buyers require contract examples and prior experience. As an SME, you may feel as though your business won’t stand out from the crowd. You could have the capabilities; however, a bigger or more established organisation may pip you to the post. NHS frameworks offer the perfect solution to this. As multiple suppliers can be admitted onto the agreement, you will not be competing in the same way. Similarly, the more suppliers the framework allows, the better your chances are of securing a place on the agreement.

  1. Long term revenue

On average, a framework agreement lasts for four years. NHS frameworks tend to follow a structured process where estimated values are clear. By combining these two factors, framework agreements can provide businesses with structured, long term, revenue. Having this financial stability can make all the difference when planning for the future of your business.  

  1. Accepting work that is convenient for your business

Similarly, these long-term agreements can help when building your pipeline of work. It is extremely important to know when you finish one project, your organisation has another lined up. With framework agreements, you know you have potential work waiting for you. As well as that, you are under no obligation to accept work that arises as part of the framework agreement. You ultimately have the freedom to accept the work which is more convenient for your business.

  1. Building professional relationships

An NHS framework is a fantastic opportunity to work with public sector industries. Once you have been approved by the sector, you can gain opportunities to secure more public sector work. You may be asked to extend your contract or given a reference for a more competitive project. Having these contract examples under your belt is also crucial to obtain contracts when tendering for work. These business relationships can last for the duration of your career and open a lot of doors for your organisation.

  1. Saving time and effort

Tendering can often involve a long and rigorous process. It can feel never-ending when submitting multiple bids for opportunities. However, with framework agreements, you can save a lot of time and energy and still get a few contracts under your belt. Once you have been accepted onto a framework, you will be on a pre-approved supplier list. This means when an opportunity arises the process will be a lot shorter. Ultimately, NHS frameworks are an extremely efficient way to secure work.

What are the usual methods for supplying to the NHS?

The method of supplying to the NHS often begins with a potential supplier needing to complete a pre-qualification questionnaire (PQQ). This initial stage could also go by the name of a selection questionnaire, known as an SQ. These stages assess and ensure a potential supplier meets the minimum eligibility requirements. Usually, they are a box-ticking exercise. They will often require you to note:

  • Company information
  • Diversity, equality and environmental policies
  • Grounds for mandatory exclusion
  • Subcontractor information
  • Economic and financial standing.

Once a supplier has passed this stage, they will then be given an invitation to tender (ITT). A hopeful supplier will then answer the specification and submit a tender response. Their response should aim to convince the buyer that they are the best business for the contract.

If successful, they will then be awarded either the tender, a place on the framework or DPS. Fortunately, once they’ve secured a place, suppliers won’t have to do a PQQ or SQ again when an ITT is released.

Who commissions NHS frameworks?

NHS framework agreements, alongside other procurement methods, are primarily commissioned by clinical commissioning groups (CCGs). These groups replaced Primary Care Trusts in 2013. They are locally based and clinically-led NHS bodies who are responsible for procurement and commissioning within their area.

CCGs are involved with assessing the needs within the area and making plans/decisions based on these needs. CCGs must constantly review these needs due to local circumstances changing rapidly. As they are responsible for the wellbeing within the local area, solutions must be constantly improved. This ultimately results in a substantial amount of new NHS framework opportunities arising.

In relation to the changing needs of communities, and how commissioning can impact this, the NHS Clinical Commissioners stated:

The commissioning system is continually evolving. We represent our members’ views in national debates on the future of commissioning by producing policy briefings and influencing documents.

One of our early influencing documents was Local solutions to national challenges (2015), which put forward a series of key “asks” to give clinical commissioners the freedoms and flexibilities they need to make even more of a difference in transforming healthcare locally.  

Our publication The future of commissioning (2016) set out our vision for the future of clinical commissioning, based on feedback from our members.

More recently, Steering towards strategic commissioning (2017) outlines what CCGs need to support their strategic commissioning ambitions and get there at pace.

We followed up our 2017 publication with a joint publication with NHS Providers, Driving forward system working (2018), which examined the changing relationship between commissioners and providers in the context of system working.

Is my business eligible to work with the NHS?

As the United Kingdom’s primary healthcare provider, the NHS can be quite an intimidating buyer, particularly for SMEs. A common assumption is that the NHS can only work with larger, more established organisations. However, this is certainly not the case. NHS commissioners actively seek suppliers who span across a range of levels and offerings. 

The NHS is a publicly funded healthcare system for the United Kingdom. This means the NHS must comply with the public sector regulations. When using public money for purchasing, contracting authorities must be fair and transparent. The UK government currently has a target to spend £1 in every £3 with SMEs to support these growing businesses.

John Allan, National Chairman for the Federation of Small Businesses (FSB), said:

“The government has much to gain from opening up public procurement to smaller businesses and we welcome the government’s commitment to achieve this ambitious target. To meet it, the government will need to focus on robust monitoring and challenge of poor practices wherever they are found. The FSB will play its part, and will work with ministers on this important goal.”

How can spot provider frameworks help me grow if I’m an SME?

If you’re a relatively new business, spot provider frameworks are a great way to help your company grow. This is because securing a place can guarantee income, secure a pipeline of work and enable you to gain experience. Tenders will more often than not require you to demonstrate your capabilities via case studies. Up to three case studies can be required within the last five years.

These case studies should be previous contracts your business has fulfilled similar in scope, scale and complexity. Spot frameworks can help you gain more experience and build case studies. The more experience you have, the bigger contracts you can go for. The bigger contracts you go for as a business, the more income you’ll get – the bigger your business will grow. These are just a couple of advantages of tendering.

How do I find NHS frameworks?

NHS procurement occurs on a variety of portals. You can discover healthcare leads through either scouring the relevant portals/contract notice sites or through Hudson Discover’s Healthcare Tenders (more below). Once you have seen a framework that takes your fancy, register your interest.

This is important as some portals have expression of interest deadlines. You need to register in order to participate in the procurement. Registering interest doesn’t commit you to submitting a response either, but it may provide you with the tender documents so you can assess the requirements. 

7 Things to Expect from NHS tenders

Expectations for NHS Tenders & Frameworks

Here, we will detail what you can expect to see from an NHS framework as a supplier.

A detailed specification

With most NHS frameworks, an extensive specification will form part of the tender documentation. This specification will contain information about service delivery requirements and expectations. Notably, it will also most likely contain references to specific NHS procedures and policies to which suppliers should adhere.

The specification will shape and inform your answers. It is imperative that this is evidenced, showing how you will fulfil and even exceed the requirements that are mentioned in the specification.

A pricing schedule

Like any tender, NHS frameworks will include a pricing schedule. We know that currently, the NHS is underfunded and under pressure. The most economically advantageous tenders (MEATs) will be usually be awarded places on frameworks. The NHS will always be looking for services to be competitively priced and it is worth spending time on this aspect of your response. Consider how you can offer the best value without operating at a loss. Researching into the average prices for your services is a good way of determining what you charge. 

An emphasis on safeguarding and training

It almost goes without saying that NHS premises require a high degree of safeguarding. In NHS frameworks, there are often questions asking about safeguarding practices. Vulnerable and/or young patients are housed in or frequent the premises. You should be able to demonstrate that you will protect the welfare of NHS service users when carrying out the required services. Ultimately having a safeguarding policy is vital. 

Similarly, training will be essential to successfully delivering services required by the NHS. As we have already discussed, the NHS have specific and high standards. These cannot be achieved without competent and qualified staff. In your responses, you will probably be asked to demonstrate how you ensure that your staff’s training:

  1. Remains up to date
  2. Is delivered by an appropriate individual
  3. Aligns with the specification and NHS standards/guidelines
  4. Continually informs their work.

To demonstrate your quality assurance processes

As you can imagine, the NHS is strained at the best of times. NHS Procurement Teams will want to know that you can do the job correctly first-time round. Having a written quality assurance system is essential to achieving this.

Quality questions will seek to gauge your quality assurance abilities. Keep these structured, realistic and in line with the specification to ensure you are meeting requirements. 

Compliance adjustments

The NHS has many written policies and procedures in place. You name it, they’ve probably got it. As such a large body, they need to ensure that standards are high and that practices are watertight across the country.

It may be the case that policies need attaching as evidence. You may have to amend these policies slightly to reflect the expectations outlined in those of the NHS. This could entail adding a clause or a stage in a process or changing specified timescales.

Although a fiddly process, including combing through NHS documents, this is important to ensure your compliance. Suppliers who are not compliant won’t stand in good stead to deliver the required services.

A lengthy procurement process

NHS frameworks are often large and complicated. In our experience, clarification questions can rocket into the hundreds and evaluation is no piece of cake for the Procurement Team. It’s far easier to evaluate a single-supplier contract – you may need patience when waiting for results of NHS frameworks.

Keep an eye out for amended documents. If there are numerous clarification questions about the same clause, the procurement teams may need to make changes. Some amendments will significantly affect the quality responses and/or the pricing. Stay on the ball and don’t ignore portal notifications.

HealthTrust Europe

HealthTrust Europe (HTE) is owned and operated by HCA Healthcare. This organisation partners with the NHS to improve healthcare performance and supplies services to the public sector. It has a framework agreement in place with the University Hospitals Coventry and Warwickshire NHS Trust. This means that HTE procures and supplies services on behalf of this NHS Trust.

Although HTE is a private sector body, it may release public sector frameworks on behalf of the NHS. If you see an HTE framework, this may be another way to deliver services for the NHS under a framework agreement.

Types of healthcare contracts

Types of Healthcare Contracts

Britain’s NHS Trusts spend approximately £9 billion a year procuring goods and services. The healthcare sector in the UK could not run efficiently without private sector suppliers.

As a result, our Healthcare Tenders portal sees a constant stream of healthcare contract opportunities, concerning a variety of disciplines, crop up all across the UK. 

An estimated 1 in 3 NHS clinical services tenders are won by private sector contractors.

The NHS is always looking for innovative new partners and they regularly award contracts worth many thousands of pounds to the successful bidders. Types of Healthcare contracts readily available via the public procurement process route include: 

Domiciliary Care Tenders 

As the lifespan of the average UK resident continues to grow, as does the need for domiciliary care. Over recent years the issuing of domiciliary care tenders has risen drastically.

The personal care of the elderly and the disadvantaged and vulnerable is consistently and continuously being outsourced to private organisations. Providing opportunities to care providers of all statures – from small start-ups to large agencies.

Supported Living Tenders

Supported living tenders are extremely varied, from the budget, to scope, to types of the service user; so, you can be sure that there is one that is right for your business.

There are a variety of tenders tailored to the provision of supported living for specific service users. Including, those with learning disabilities, young offenders and asylum seekers.

These demographic groups are typically split into lots within the tender documentation. Enabling your organisation to tender to support the demographic that your organisation specialises in. 

Contract notices will, more often than not, appear in the forms of frameworks or DPS registers.

This is because a council (for example) needs multiple providers to be able to look after all service users in their designated area. DPS registers are active for several years, and if you are unsuccessful, you can reapply. Frameworks have set deadlines, like single-supplier contracts, but multiple suppliers will be successful.

Medical Equipment Tenders 

The scope for contracts in this area is vast. Opportunities can include; provision of hygiene supplies, maintenance of specialist surgical equipment and the supply of first aid equipment.

At the moment, the provision of face masks and PPE is in particularly high demand from buyers. This is due to the recent COVID-19 global pandemic to ensure that front-line staff are protected from infection.

All Medical Equipment Tenders within the public sector are highly regulated. This is because the equipment provided must meet strict and rigorous standards.

Care Services Tenders 

These tenders will mainly appear in the forms of a framework agreement or a DPS register. These enable authorities to award contracts to multiple suppliers; those who rank in the top proportion of applicants or pass a certain benchmark.

There is a wide variety of care provision tenders available to organisations of all sizes. Buying authorities are continuously contracting the provision of social care, mental health and first aid services, to name a few.

How to secure healthcare contracts

Increasingly in the sector, works are being contracted in the form of a greater number of smaller contracts, typically handled by local authorities.

Hence, this provides small, even start-up health and social support providers with a golden opportunity to secure healthcare contracts of all varieties. Based on our experience’s, we have found the main influences on success in tendering for healthcare contracts are:

Past experience 

As is a common theme in the process of tendering for work, your evidence is key. Contracting authorities want to see solid evidence of your experience and competency.

It is especially important to show this regarding the challenges you might face on the contract for which you are bidding. Without firm evidence, including numbers, dates, figures and details of specific challenges, you may struggle.

Indeed, building up a bank of case studies to draw on, is a key first step toward winning healthcare tenders.

However, to counteract a lack of organisational experience, we do have spot provider frameworks, which are more geared to the smaller agencies or individuals who deliver healthcare services on a lower-tier delivery basis.

Accreditations and qualifications

To win healthcare contracts, or to be in with a realistic chance thereof, you have to be able to display appropriate accreditations and qualifications. Otherwise, you will fall at the first hurdle. Tendering authorities need to know that you’re a safe bet.

They need to know that you and your team are a safety-competent and respectful pair of hands. Displaying some basic, internationally recognised qualifications, quality accreditations and information security standards for your organisation will help.

Accreditations such as ISO 9001 and ISO 27001, as well as appropriate NVQs (usually level 3 or above), will typically help you make the first cut in the evaluation procedure. This is desirable but not always essential. 

CQC registration

When going in for NHS tenders and contracts, having certain accreditations will be beneficial. It could put your application ahead of others, but could also be a requirement for some bid proposals.

If you plan on tendering for NHS tenders and contracts, then we would recommend getting CQC registered.

What is a CQC registration?

Care Quality Commission (CQC) is the regulation of primary care amongst healthcare services. What this means is that providers of healthcare services must meet essential standards of quality. It also means that the safety and dignity of patients who are receiving these services is respected at all times. Being CQC registered demonstrates that you follow the above criteria, and that you are providing exceptional services. 

For medical equipment, PPE and medical facilities, being CQC registered means that you also meet the essential standards of quality. This refers to cleanliness, that it is suitable for the intended purpose, and that it is maintained and stored correctly.

Quality responses 

Quality is almost always the most pressing aspect of any healthcare contracts. Pricing is typically of secondary consideration to most tendering authorities within this sector.

At our sister business, Hudson Succeed, we submit bids on behalf of healthcare providers, which are judged on 100% quality. Meaning price is often not even considered! Tendering authorities are more interested in getting a good quality service that meets the needs of service users fully, rather than a cheap service.

Providing additional evidence as part of your submission will back up your quality responses. For example, providing policies and/or risk assessments, among other items, will inspire further confidence in your organisation’s ability to provide a safe, quality service.

Corporate Social Responsibility 

Social value is becoming more and more prevalent in all tenders, across all business sectors. Buyers want to see you demonstrate how you will bring value to their communities. Typically, this value can be brought through commitments to environmental, social and economic initiatives. 

Authorities tendering healthcare contracts don’t just want to see your organisation’s commitment to your service users.

They also want to see your commitment to the wider picture. Nowadays, it is very likely that you will encounter at least one question about social value or community benefits.

A strong social value response can be the difference between a strong care tender and a weak one. Some of the issues that might be presented is your response to

 

NHS Contracts and where to find them

NHS contracts for tender and where to find them

NHS contracts for tender can seem daunting if you’re unfamiliar with the process. Public sector tendering in general can be a bit of a minefield and you’re bound to have plenty of questions. Notoriously, securing NHS contracts can be a rather lengthy and arduous procurement process. However, there is a constant and steady stream of NHS contracts for tender being released.

What type of NHS contracts for tender are there?

The NHS procures many goods, works and services via a range of different tendering procedures. NHS tenders are very diverse. They could range from the maintenance of lifts with their hospitals to the procurement of beds for patients.

The Department for Health and Social Care (DHSC), Public Health England and NHS England are responsible for NHS procurement. Various streams within the NHS and government commission NHS contracts for tender. These include:

  • Local Clinical Commissioning Groups
  • The Crown Commercial Service
  • The NHS Supply Chain.

The NHS uses various NHS procurement hubs in order to buy whatever they need. Largely speaking this is done via framework agreements and Dynamic Purchasing Systems (DPS’).

How are NHS contracts for tender awarded?

NHS contracts for tender are awarded to the most economically advantageous tender, known as the MEAT. The MEAT does not mean that the cheapest bid wins. Buyers are looking at more than just price. Other aspects that they could be considered independently or in combinations are:

  • Accessibility
  • Patient quality, care and safeguarding
  • Health and safety
  • Risk management
  • Equality, diversity and environmental policies
  • Ability to deliver on time.

Does my written response for an NHS contract matter?

In short, yes. Buyers care about the quality of your writing and NHS contracts are no exception. Overall weightings can vary, and your response is split between price and quality. Obviously, you want to score as highly as possible for both. In order to do this for your quality response, it’s not exactly ground-breaking that the quality of your writing matters.

A few things to consider when writing your response to NHS contracts for tender are:

  • Focus on being persuasive. Why are you the best business for the job?
  • Be as clear and concise as possible while hitting as close to the word or page count as possible.
  • Have attention to detail, but don’t be overly descriptive.
  • Don’t allow room for the buyers to make assumptions. This could risk allowing the buyer to make the wrong assumption.

Our top 8 tips for winning an NHS Tender

  1. Great time management

Having great time management is essential to winning any tender. As mentioned, the NHS tender process can be a lengthy one, so it’s best to be prepared. Ensuring you have enough time to write, proof and submit a winning response should not be underestimated. Set yourself realistic time constraints and internal deadlines for you and your team. Set meetings periodically to check on the progress of everyone involved. Plan accordingly allowing some leeway in case any unexpected delays crop up. This could materialise as technical faults, such as your system crashing just as you submit your bid. No buyer will consider a late submission, no matter the quality so keeping on top of your tasks is essential. 

2. Ask clarification questions

Contacting the buyer is essential to refining your proposal, and clarification questions are an integral part of this. Clarification questions should be asked sooner rather than later. The deadline for them is often a lot shorter than submission. Before you ask your question, make sure you have read all of the others. There’s a good chance someone might have already asked the question you’re wanting to. Make sure your question is clear and remember to keep it anonymous – your competitors can see.

3. Researching the winners 

An idea for understanding what the buyer wants is looking into past winners of the tenders. What impressed the buyer about them? What did they do that was different from the competition? The more you know about that, the stronger your tender will be. 

4. Be the MEAT

Public sector organisations always award contracts to the most economically advantageous tender, known as the MEAT. With a MEAT, the buyer is looking at more than just price. They want to achieve the most value for money. In order to do this, they look at a combination of factors. These could include, but aren’t limited to, the following:

  • Patient care
  • Accessibility
  • Innovation
  • Sustainability
  • Ability to deliver on time
  • Customer service
  • Technical ability   

5. Produce high quality content

Buyers care about the quality of your writing, even if the weighing is less than cost. It’s advised to try and meet the word or page counts as much as possible. Your answers should be clear and concise, persuasive and not overly descriptive. A pitfall that some bid writers fall through is sending irrelevant information. This can confuse and irritate the buyer, which are two things you never want. 

6. The balance between jargon and layman’s terms 

Assuming the buyer will know every piece of jargon that you present in your proposal can be fatal for your chances of winning the contract. Due to this, finding the balance between field-specific and layman’s terms will help broaden your audience. 

7. Proofread your response before you submit

Proofreading your NHS tender response before you submit can help you avoid silly mistakes. A fresh pair of eyes is a good idea and can help catch any errors. You should double-check that your response is in line with the specification before you submit it. Does it answer the buyer’s question? Get a colleague to look it over, or perhaps if the contract is worth enough, get your proofreading outsourced. This will ensure that any grammatical errors are taken care of. If you think about it, the more proofreads/reviews you have, the higher quality your proposal will become. 

8. Make sure you fit the supplier code of conduct

The NHS supplier code of conduct makes sure that whoever is applying for tenders is following certain practices. These essentially help refine the list of the best candidates. These can include 

  • Adherence to child labour laws 
  • Fair labour policy 
  • Equal opportunities and discrimination policy
  • Health & safety policy 
  • Environmental policy 

The NHS will check whether you are following this. 

9. Monitoring systems 

If you’re providing a service, the NHS to see an improvement in what’s offered. Due to this, providing methods of monitoring is important. They can then be reassured during the delivery of your service. 

10. Relevant case studies 

When applying for NHS tenders, having the right case studies is imperative. The closer the study to your tender, the better. Ultimately the buyer wants to see highly relevant case studies that showcase your suitability for the contract. This remains the same for testimonials, as without the right ones the buyer won’t be convinced of your experience. 

11. Bid library 

Having a bid library can help shorten your writing times and improve your content. This doesn’t mean copying and pasting content from previous bids, but rather naturally implementing previous content. Ultimately, having a bid library will free your time up for carrying on with other tasks. 

Looking for NHS tenders and contracts?

 Looking for NHS tenders and contracts to bid for? Then establishing your sector within the healthcare industry is the first step. The healthcare industry is huge. Therefore, the NHS tenders and contracts can vary across multiple services. For example, a care home provider could issue a tender for the supply of medical equipment for their facilities.

The first starting point for you is to look at the healthcare industry and establish where you fit in.

The 7 most common types of NHS tenders and contracts

When looking for NHS tenders and contracts to bid on, these are the most common services that you’ll find:

If you know you provide an exceptional service in a particular sector, then tendering within this field will be beneficial. It can be a good way to develop your business and make yourself known amongst the buyers within the industry. However, this doesn’t mean you can’t go for other tenders in other sectors. You may actually find that your services or products can crossover the different healthcare subsectors. This gives you more opportunities when looking for NHS tenders and contracts. So, even though staying within a sector that is your strong suite is good for business, don’t underestimate other opportunities.

Examples of NHS tenders and contracts

Here are some examples of NHS tenders and contracts sourced for the above services. These are the types of opportunities you will find on Healthcare Tenders.

Domiciliary care:

Domiciliary Care Package

Durham County Council – North East – Budget: Undisclosed

Supported living:

NUN – Homelessness Support Services Contract

Nuneaton & Bedworth Borough Council – West Midlands – Budget: Undisclosed

Mental health services:

B&H VCSE Strategic Partner & Mental Health Network 

NHS Brighton & Hove CCG – South East – Budget: Undisclosed

Medical equipment & PPE:

Supply of Large Therapy & Sensory Equipment

Orchard Hill College & Academy Trust – London – £100k

First aid services:

First Aid Training

North Somerset Council – South West – Budget: Undisclosed

Dental services:

Provision of Specialist Orthodontic Services

NHS Wales Shared Services Partnership-Procurement Services – Wales – Budget: Undisclosed

How to get NHS contracts

If you read our previous section on how to win NHS contracts, you’ll know a little about what it takes. Perhaps you’re worried you do not have the time to dedicate to writing a winning NHS contract bid. Maybe you understand that you don’t have all the necessary skills. The good news is that there is plenty of support available!

Who can help you when looking for how to get NHS contracts?

When you’re looking for how to get NHS contracts, you might wonder who can help you. After all, a helping hand is always a benefit. Tender writing experts are always available to offer you the support you need. Whether it is handling the process for you or offering some mentorship along the way. There are plenty of benefits to turning to the experts for help. Here are a few of the benefits of turning to professional Bid Writers when wondering how to get NHS contracts.

Saving time and resources

Perhaps the biggest benefit of bid writing support is that it saves you a lot of time and resources. When you rely on experts, they can handle the entire tendering process for you. They’ll ask to know as much about your business as possible to begin with. Then, you can sit back and relax. Your Bid Writing Consultant will produce a bid of impeccable quality. This also massively increases your chances of success. We will get to that in our second point!

Many businesses may think hiring their own inhouse Bid Writer is best. This is actually a lot less cost effective. You’ll have to go through a lengthy hiring process first. If you aren’t going to be using this Bid Writer consistently, then you’ll be paying more than you need to. When you contact a bid writing company, you’ll instantly be able to get to work with them. Plus, the payment will cover the specific bid you want to complete.

Whilst your Bid Writer completes the bid, you can continue your usual responsibilities. This means there is no excess stress and cramming work into a limited number of hours.

Increased chances of success

As you may imagine, bid writing professionals increase your chances of success. They are experts at what they do. So, if you are wondering how to get NHS contracts, then you should certainly consider this.

You can also find Bid Writers that are specialists in healthcare and NHS contracts. This means they know exactly what it takes when it comes to how to get NHS contracts.

Due to their experience, they’ll know which mistakes to avoid. Someone with little to no experience with bidding could easily make minor errors that could cost them the contract.

A smooth management process

As we touched on, working with a Bid Writer takes a lot of the stress out of the process. This is because they are experts at bid management. Going out to tender can be a hectic process due to the amount of work involved. Bid Writers have an established plan in place to ensure that the project runs smoothly.

They understand how to break down the workload most efficiently and have it completed before the deadline. If you miss the deadline, even by a minute, you won’t be considered for the contract. So, bid management is essential for making sure you stay on track.

Need support?

Writing isn’t everyone’s strong suit, and that’s ok. If you have found NHS contracts for tender but don’t have time, our sister company, Hudson Succeed, can help. They boast an 87% success rate and have over 60 years of bidding experience collectively.

We offer four bid writing packages to suit every tendering need.

How can a Bid Writer help you win NHS tenders and contracts?

As we mentioned above, we have four bid writing packages that can help you with your bid proposals. But what is a Bid Writer and how can they help you?

A Bid Writer is someone who will support you with the writing of your bid proposals. They can be as heavily involved in the process as you like, from start to finish.

They will take the tender documents that are released by the buyer and analyse them in full. This is so that they can fully understand what they need to say in order to meet the set requirements. At this stage, a Bid Writer will also note any specific points they need to be aware off. This will usually be important deadline dates and times. From this, they can begin to plan the work. Mapping out what needs to be done in order to submit the proposals on time and of the highest quality.

After carefully planning the work, the Bid Writer will then begin writing the proposal. They will liaise with you, the client, to get accurate business information for the submission. This will be detailed information required by the buyer. The Bid Writer will be checking that you have all relevant accreditations, policies and procedures in place. Ensuring you have relevant case studies that can be used, and anything else needed to support the proposal.

By going through the bid documents and analysing them, a Bid Writer can help breakdown the proposal for you. This will give you a better understanding about the bid. Allowing you to fully evaluate whether this NHS tender is right for you. This will prevent you from wasting time and will save you money.

So, if you are considering working with a Bid Writer, here is a breakdown of everything they can help with:

  • The specification – What is the NHS tender for? Who is the buyer?
  • Where to submit the application – This will be on the buyer’s portal.
  • Creating a checklist – Identifying what final documentation is needed alongside the bid proposal.
  • Clarifications – Have any been submitted?
  • PQQ or SQ – Then supporting with the writing of these.
  • Does the submission require case studies? – Looking at what case studies will be relevant to use, and how they need to be written for the submission.
  • Gathering information – What information is required from the client in order to create a winning quality response? This will be done through a phone call or an email or both.
  • Identifying deadlines – When do we need information from the client? When does the bid need to be submitted, and are there any other deadlines to keep a note of?

If you would like support from a Bid Writer, get in touch to find out more information about our bid management consultancy services.

Healthcare Tenders

If your business would benefit from being on an NHS framework and you’re wondering how to track them, Hudson Discover can help you. We bring you Healthcare Tenders: our brand-new portal. Healthcare Tenders is your one-stop shop for the collation of all NHS frameworks.

We don’t use CPV codes: our Opportunity Trackers physically scour portals every day. If they find a new NHS framework, they upload it to Healthcare Tenders. With your subscription, you could view all opportunities from all portals in one place.

You will also receive a daily email bulletin straight to your inbox, containing all NHS frameworks found that day.

Want to be the first to know when an NHS framework is released? Get in touch with Healthcare Tenders today to find out how we could help you. We can offer you a free demo or a free trial so that you can decide if Healthcare Tenders could benefit your business.

Below are previous NHS tenders sourced on our portal:

NHS Golden Jubilee Cardiac Perfusion Equipment and Associated Consumables

NHS Golden Jubilee- Scotland- Budget: Undisclosed

NHS Golden Jubilee Cardiac Perfusion Consumables

NHS Golden Jubilee- Scotland- Budget: Undisclosed

Lived Experience Service(s) Window 2 on behalf of NHS England and NHS Improvement

NHS England and NHS Improvement- Yorkshire and Humber- Budget: Undisclosed

Advocacy Services – Lot 1 – IMCA/Healthwatch/Care Act Advocacy/NHS Complaints Lot 2 – Independent Mental Health Act Advocacy

Cumbria County Council- North West- Budget: £829,000

NHS National Framework Agreement for the Supply of Intravenous (IV) Fluids, Topical Solutions, Urological Solutions and Gelatins

The NHS Commissioning Board (operating under the name of NHS England)- North West- Budget: £185,000,000

We source healthcare business leads for sub-sectors including:

Found an NHS framework to bid for? No worries. Hudson Succeed is our sister company of expert bid writers who can handle the whole tender process for you. We have a variety of tender support packages available which could see your business succeed. Find out how we can support you on your tendering journey and get in touch with our expert team.

Want to save even more time?

Upgrading to Discover Elite can help you find more NHS contracts for tender – even when you’re busy! Our two upgraded packages are particularly useful if your business runs across two sectors such as Healthcare and Technology. A dedicated Account Manager will carefully consider which NHS contracts are most suitable for your business. This will help improve your bid success rate and improve your competitor awareness.

The Ultimate Time-Saving Tool offers your business:

  • An annual subscription to a maximum of two Discover portals of your choice.
  • Up to five bid breakdowns per month to help you make your bid or no-bid
  • Weekly phone calls with your Account Manager to discuss viable tendering opportunities.
  • Award and pre-market engagement notices monitored on your behalf.
  • Public and private buyer portal management. This includes registering, password management, downloading documents and assessing viability based on your bid strategy.

The Become a Pre-Bid Master package offers your business:

  • All of the above.
  • Up to seven tender breakdowns per month.
  • The development of a bid strategy delivered by a Senior Bid Manager with a minimum of 5 years of experience. It will also be managed by our Global Bid Director.

Contact us for more information regarding our bid management consultancy services. 

A Guide to Winning Healthcare Contracts in the UK

Healthcare Contracts are in continuous demand throughout the UK and further afield.

The public sector, including the NHS and Local Authorities, are in need of quality healthcare provision. This is especially relevant with the recent COVID-19 pandemic, affecting individuals and organisations globally. 

The range of Healthcare Contracts is vast. Hudson Discover’s new Healthcare Tenders portal brings all of these opportunities together – all in one place! 

How does it work?

Hudson understands the priorities of our clients who provide Healthcare services. They must prioritise their time in order to best care for their patients and service users, leaving less time for them to find and consider opportunities to advance and enhance their businesses. 

They require a service which simplifies the often confusing process of finding tenders relevant to them. Ultimately saving time and money. This is exactly what Healthcare Tenders provides.

For real time saving, with the portal, we send you the latest, relevant opportunities, straight to your inbox. Finding your next Healthcare opportunity really is as easy as that!

The Healthcare Tenders portal is suitable for small and large organisations alike. The nature of healthcare opportunities means that opportunities can range between thousands to millions of pounds.

Public healthcare yearly spending budgets in the UK are in the billions, year on year. 

How is Healthcare Tenders different?

The Healthcare Tenders portal is unique – we don’t rely on CPV codes, which are often confusing and vague. Hudson maintains a dedicated team of opportunity trackers.

Our trackers manually search through thousands of opportunities every day to bring you the most relevant contracts. This means that each opportunity available is current, new and will bring potential value to your organisation.

Opportunities are available through a variety of contracts. In general, there is more demand for public sector opportunities, than private. The public sector is accountable for spending public money, so the procurement process must be transparent and regulated.

Types of Healthcare Contracts

Britain’s NHS Trusts spend approximately £9 billion a year procuring goods and services. The healthcare sector in the UK could not run efficiently without private sector suppliers.

As a result, our Healthcare Tenders portal sees a constant stream of Healthcare contract opportunities, concerning a variety of disciplines, crop up all across the UK. 

An estimated 1 in 3 NHS clinical services tenders are won by private sector contractors.

The NHS is always looking for innovative new partners and they regularly award contracts worth many thousands of pounds to the successful bidders. Types of Healthcare contracts readily available via the public procurement process route include: 

Domiciliary Care Tenders 

As the lifespan of the average UK resident continues to grow, as does the need for domiciliary care. Over recent years the issuing of domiciliary care tenders has risen drastically.

The personal care of the elderly and the disadvantaged and vulnerable is consistently and continuously being outsourced to private organisations. Providing opportunities to care providers of all statures – from small start-ups to large agencies.

Supported Living Tenders

Supported living tenders are extremely varied, from the budget, to scope, to types of the service user; so, you can be sure that there is one that is right for your business.

There are a variety of tenders tailored to the provision of supported living for specific service users. Including, those with learning disabilities, young offenders and asylum seekers.

These demographic groups are typically split into lots within the tender documentation. Enabling your organisation to tender to support the demographic that your organisation specialises in. 

Contract notices will, more often than not, appear in the forms of frameworks or DPS registers.

This is because a Council (for example) needs multiple providers to be able to look after all service users in their designated area. DPS registers are active for several years, and if you are unsuccessful, you can reapply. Frameworks have set deadlines, like single supplier contracts, but multiple suppliers will be successful.

Medical Equipment Tenders 

The scope for contracts in this area is vast. Opportunities can include; provision of hygiene supplies, maintenance of specialist surgical equipment and the supply of first aid equipment.

At the moment the provision of face masks and Personal Protective Equipment is in particularly high demand from buyers. This is due to the recent COVID-19 global pandemic to ensure that front-line staff are protected from infection.

All Medical Equipment Tenders within the public sector are highly regulated. This is because the equipment provided must meet strict and rigorous standards.

Care Services Tenders 

These tenders will mainly appear in the forms of a framework agreement or a DPS register. These enable authorities to award contracts to multiple suppliers; those who rank in the top proportion of applicants or pass a certain benchmark.

There is a wide variety of care provision tenders available to organisations of all sizes. Buying authorities are continuously contracting the provision of social care, mental health and first aid services, to name a few.

How to secure healthcare contracts

Increasingly in the sector works are being contracted in the form of a greater number of smaller contracts, typically handled by local authorities.

Hence, this provides small, even start-up health and social support providers with a golden opportunity to secure healthcare contracts of all varieties. Based on our experiences with the NHS tendering process, we have found the main influences on success in tendering for Healthcare contracts are:

Past Experience 

As is a common theme in the process of tendering for work, your evidence is key. Contracting authorities want to see solid evidence of your experience and competency.

It is especially important to show this regarding the challenges you might face on the contract for which you are bidding. Without firm evidence, including numbers, dates, figures and details of specific challenges, you may struggle.

Indeed, building up a bank of case studies to draw on, is a key first step toward winning healthcare tenders.

However, to counteract lack of organisational experience, we do have Spot Provider Frameworks, which are more geared to the smaller agencies or individuals who deliver healthcare services on a lower-tier delivery basis.

Accreditation & Qualification 

To win healthcare contracts, or to be in with a realistic chance thereof, you have to be able to display appropriate accreditations and qualifications. Otherwise, you will fall at the first hurdle. Tendering authorities need to know that you’re a safe bet.

They need to know that you and your team are a safety-competent and respectful pair of hands. Displaying some basic, internationally recognised qualifications, quality accreditations and information security standards for your organisation will help.

Accreditations such as ISO 9001 and ISO 27001, as well as appropriate NVQs (usually level 3 or above), will typically help you make the first cut in the evaluation procedure. This is desirable but not always essential. 

Quality Responses 

Quality is almost always the most pressing aspect of any healthcare contracts. Pricing is typically of secondary consideration to most tendering authorities within this sector.

We at Hudson Succeed, submit bids on behalf of healthcare providers, which are judged on 100% quality. Meaning price is often not even considered! Tendering authorities are more interested in getting a good quality service that meets the needs of service users fully, rather than a cheap service.

Providing additional evidence as part of your submission will back up your quality responses. For example, providing policies and/or risk assessments, among other items, will inspire further confidence in your organisation’s ability to provide a safe, quality service.

Corporate Social Responsibility 

Social value is becoming more and more prevalent in all tenders, across all business sectors. Buyers want to see you demonstrate how you will bring value to their communities. Typically, this value can be brought through commitments to environmental, social and economic initiatives. 

Authorities tendering healthcare contracts don’t just want to see your organisation’s commitment to your service users.

They also want to see your commitment to the wider picture. Nowadays, it is very likely that you will encounter at least one question about social value or community benefits.

A strong social value response can be the difference between a strong care tender and a weak one. 

How can we help? 

If you don’t see success first time around when bidding for healthcare tenders, don’t be disheartened. Due to the sensitive and challenging nature of this type of work, healthcare tenders are often accompanied by strict evaluation criteria.

A failure may well not be a reflection on your company, but simply the case that a contracting authority has found someone with more specific or niche experience.

Let Healthcare Tenders help you – we will make sure you stay ahead of the game; notifying you of all current Healthcare Contracts and how best to position yourself in an already competitive market. 

Your subscription to Healthcare Tenders includes:

  • Unlimited access to the portal containing all active Healthcare contracts, which you can filter according to budget size, location and keywords (including such terms like, domiciliary, first aid and mental health tenders). 
  • A daily bulletin sent straight to your inbox, containing all the new contract notices our Opportunity Trackers have found that day;
  • A dedicated Account Manager who will deal with all queries relating to Healthcare Tenders or to tendering in general;
  • A free 20-minute phone consultation with our bid writing experts from Hudson Succeed – who can answer specific questions and provide advice and guidance related to your tendering journey.

Below are previous Healthcare contracts sourced on our portal:

Mortuary Facilities and Pathology Services for Walsall, Sandwell and Dudley Councils

Walsall Council e-Tendering- West Midlands- Budget: Undisclosed

F7144 Lot 1 Community Dermatology Extension Notice – North & Mid Hampshire

NHS West Hampshire CCG- South East- Budget: Undisclosed

Provision of Dermatology Services

East of England NHS Collaborative Procurement Hub c/o West Suffolk Hospital- Eastern- Budget: Undisclosed

Framework for the Provision of Dermatology Services

East of England NHS Collaborative Hub- Eastern- Budget: £48,000,000

NHS Framework for the Midlands and East, Branded Medicines — Tranche B plus Cytokine Modulators and other Monoclonal Antibodies

The NHS Commissioning Board (operating under the name of NHS England)- North West- Budget: £754,830,788

Want to receive all the healthcare contracts published daily direct to your inbox?

Get in touch with Hudson Discover today for a free trial / free demo. 

Let us help you to help others. 

Now is the time for Healthcare Tenders